Nowadays, the concept of the customer service oriented companies is not a uniqueness. However, obviously, there exists a way one has to overcome in order to find a suitable company which is capable of satisfying the customer's needs completely. A great example of such a service oriented organization is CVS pharmacy company. The strategy of an approach of CVS lies in several key methods which help it to succeed. Among them are an accessibility, the diversity, profound and an intensive care, qualified personnel, an innovative technology, and this is not the entire list. It is true that the use of such methods gives the company a priority in progressing, meeting the customers' needs, along with developing into one of the most thriving companies. These aspects of the company guide it with the aim to benefit the community. There is abundant evidence that mainly the clients of CVS are the care unions, insurance organizations, employers, and others. Thus, all of these principles are priceless, because they influence the kind of an impression which will be made on company's customers. It goes without saying that every organization should be assessed by such criteria as the mission and values of the company, as well as what do they demand or expect from their employees. According to all of these CVS should be highly appreciated due to the fact …show more content…
The company started off back in 1963 and was founded in Lowell, Massachusetts, United States. When they first began working they had a little store and an idea. In 1964, they grew up to 17 stores, and decided to put a poster with the inscription on it "Consumer Value Stores". The engagement in customer's interests was never destroyed or changed. During the long history of 50 years, the key idea has been becoming stronger and real. That was the way they approached customer service when they first began ("CVS