Rationalization, essentially the increasing of efficiency and control within the business environment has been developing since the late 1800’s, it was first introduced originally to the manufacturing industry by Henry Ford and Frederick Winslow Taylor.
The forefathers of rationalization developed their own scientific management techniques, which have now matured to become modern day rationalization. The two movements, Taylorism and Fordism encompass similar key features; division of labour into manageable job roles, a recognized and regulated hierarchy and quantifiable tasks that can be easily replicated.
This level of control was implemented because of the disjuncture between the management and workforce during the industrial revolution
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Thus he claimed to reduce the bricklayers’ motions from as many as 18 to as few as 4-1/2” (Frank B. Gilbreth, 1909).
Undoubtedly this method of scientific study of a particular task would greatly increase the efficiency of the cleaning staff at the hotel however the impact of this type of robotic method, can have a negative effect on the workers. Because of its controlling nature is has developed the name ’the iron cage of democracy’ (King and Lawley, 2013 p.50 )
Implementing this system could start to cause a dehumanization of the individual and an overall negative effect in the morale of the individual cleaners, as cited in MORGAN’s (p28.) text, this level of rationalization can lead to an attitude where workers are not willing or able to overstep the mark or perform any task which is outside their job role, this is some of the negative effects that surround such a level of control which was a key trait of early