Traditional media, or also known by some as old media, are used to market or advertise for decades. For businesses to reach out to their consumers and other competitors back then, many companies use television, radio broadcasts or newspapers to market or advertise their brand and product. These are the origin for advertising and are used frequently on a daily basis. Traditional media has always been efficient but over the recent years, demand for it has gradually decreases.
What is digital media
Digital media, or some refers to as new media, is taking over the business world in the recent years. More consumers and companies have been depending on digital media for data and statistics as it is available on any online platform. But now, for
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However nowadays, with the presence of social media, marketing has evolved into an engaging content and conversational between company and consumers. At this age of time, with technology advancing rapidly, majority of us have an electronic device. With electronic devices like smartphones, it is very unlikely that you don’t have a social media account. This results in media consumers getting information through social media platforms and at the same time, giving feedbacks instantly. People go back to social media to comment on a particular product. They can give positive feedbacks and result in a boost of credibility for the company. One company that received the positive consequences of conversational advertising on social media is Starbucks Singapore. Starbucks Singapore posted their new Christmas tumblers on their Facebook page and this attracted more than 100 Facebook users to comment on their post. Most of them were positive, saying “The cups are so pretty” and “The design is so nice!”. Positive comments like these help Starbucks to build trust and relationship with other