Dot Foods Case Study

In remarks made at Dot Foods’ annual business conference in January 2016, Dot Foods Chairman and Chief Executive Officer John Tracy listed Honor Foods, Foodservice Center, Don Greene Poultry, and Twelve Baskets as the primary service-for-service competitors for Dot Foods (Tracy, 2016). During the presentation, Mr. Tracy explained that a service-for-service competitor was different from a competitor that might only offer part of the services Dot Foods offers (Tracy, 2016). Mr. Tracy explained that while none of the companies listed as competitors were true service-for-service competitors, Honor Foods, Foodservice Center, and R.W. Zant came the closest to having the ability to offer the same services and as such, should be viewed as Dot Foods’ primary competitors (Tracy, 2016).

Honor Foods was acquired in 2007 by third-party logistics provider, Burris Logistics (Honor Foods, Inc., ND). Honor Foods has an additional location in Springfield, Massachusetts (Honor Foods, Inc., ND). Through the Philadelphia and Springfield locations, Honor Foods covers the region from Ohio to Maine (Honor Foods, Inc., ND). The primary advantage Honor Foods has over Dot Foods is a shorter time period from order placement to delivery (Tracy, 2016). Dot Foods time period from order placement to delivery is three business days while Honor Foods offers customers two business days delivery from the time of order placement (Tracy, 2016). Dot Foods has a significant advantage in terms of product offering, electronic ordering platform, and food safety (Tracy,