Observation In The Workplace

My friend and I went to Southside Café to begin working our case study on March 2nd, 2018. While walking to the dining hall I had noticed that the majority of people walk and text at the same time and my friend also seemed to notice this. Another observation we both made is that people either walk by themselves or in large groups. When entering the dining hall, we noticed that the majority of people hold the door for the person behind them, even if they are several feet away. Once we got inside we split up to get our food and then reunited to talk about the things we had each noticed when we were apart. I noticed that when the person ahead of someone says, “thank you” to the person that is serving them, the person behind them is far more likely

She thought that people who said “thank you” after the person in front of them had said it first was because they wanted to look better. She believed that people are not intentionally rude at heart but surround themselves with individuals who do not use social graces like saying “hello” or “thank you” or asking how another person’s day is going. My friend also realized the only gesture that people go out of their way to do is holding the door open for the person behind them because nobody wants to a door shut in their face. The final observation my friend made was that every person she saw spent time on their phones while eating or waiting for their meal. Even if it was only for a few brief moments. She claimed that this was because in modern times you tend to stick out if you do not consistently use your phone. People are addicted to their phones and are swept up in Facebook, Instagram, Snapchat and, Twitter. She thinks that once you start using your phone so frequently it becomes nearly impossible to prevent yourself from using it. She believes that people do not intentionally shut others out, but it is something that has become an important part of their daily routine. Without their phone in their hands they become a different human being. They run out of subjects to talk about rapidly because social media gives them a conversation and a purpose. My friend made many important points when explaining her

An important thing I learned is that people develop their personality very early in life, and that many factors contribute to their personality type. These environmental factors that contribute to their personality, such as their family, close friends, traumatic experiences and or influences, play a large role in the way they act or behave. When I observed those who do not greet those they talk to or hold the door for the person behind them or say “thank you” I realized that this was an example of the Humanistic Approach. The Humanistic Approach is described as “the basic idea that what determines our behavior and thus the form of human institutions, are the values, beliefs and attitudes shaping our view of ourselves and the world” (Snygg & Combs, 1976) The individuals that do not partake in simple gestures such as these are not intentionally being rude or unthoughtful. They are simply moving toward their future and are innately good deep