The two terms I selected from Chapter 7 are teamwork and social facilitation. Teamwork occurs when team members live up to their collective accountability for goal accomplishment (P142). Social Facilitation is the tendency for one’s behavior to be influenced by the presence of others in groups (P148-P149).
Teamwork can lead to success for a business when people are working together to achieve a goal. Everybody must be responsible for their duties and sacrifice personal accolades for the betterment of the team. If an organization has continuity where turnover is minimum; retaining employees can create an environment of familiarity where everyone knows their roles to reach an objective. For example, the San Antonio Spurs are a model NBA franchise that won five championships in fifteen years from 1999 to 2014. Even though change is inevitable, the Spurs managed to retain their core pieces and add complimentary parts to sustain success. The whole organization from the owner, general manager, head coach, players, scouts, and other employees understand what it takes to be successful where everybody’s input is valued.
Teamwork can lead to failure of a business when a group of people lack communication to work together as a cohesive unit. Lack of interpersonal skills can cause people to have different views where they can’t agree on anything. This type of dysfunction can lead to a toxic environment where employees will likely have an uneasiness with the team. When this occurs,