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Chipotle Executive Summary

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Organizational culture is the shared beliefs and values that influence the behavior of organizational members. While on the hard-organizational climate is the shared perceptions among members regarding what the origination is like in terms of management policies and practices (Uhl-Bien, Schermerhorn, & Osborn, 2014). The company Chipotle has been successful due to their organizational culture. The company focuses on people and motivates them to progress in the company. They only promote employee that are within the company, instead of outside hires, by doing this, it motivates employees. It creates a culture where the employees can grow and be whatever they want to be. For the organizational climate, the company focuses on the quality of their work and they each have high standards for food quality, customer service, food safety, and store cleanliness. Also, Chipotle not only wants to make sure each person is bettering themselves but also …show more content…

So, the employees know their success is not based on their individual success but through the success of the team (Digital Spark Marketing, 2016).

Using the Classical Approach, Chipotle operates by putting an emphasis on scientific management in which employees are placed in positions that suit them best, and they are free to learn and grow and advance in the company (Uhl-Bien, Schermerhorn, & Osborn, 2014). Chipotle uses the human relations approach throughout their company by having their employees work in groups and meeting the needs of their employees and customers. Chipotle focuses on people and does everything they can to meet the needs of their employees and satisfy not only the people who work there but also their customers. Abraham Maslow described human needs and how companies try to

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This provides a valuable tool for molding the kind of success-orientated culture at Chipotle. Instead of wasting time and resources while recruiting new members, they save time, capital, and resources by rewarding and promoting from within. This leads to maximization of profit, reduction of turnover, and improved employee satisfaction and performance through retained knowledge, skills, and experience of long-term employees. The net effect of these communication and management methodologies is to ensure that services offered to customers are of the highest possible quality. For example, 84% of the customers spend less than five minutes waiting to be served.

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Introduction The restaurant industry in the United States had annual sales of $ 631.8 billion and employs 12.9 million people in 2012. Even in times of recession there is little evidence that this industry has seen a decline especially in its fast food and quick service segment. But with a depressed economy with no immediate upward trend in the near future, majority of the customers indicated that they would either curtail their spending on eating or best maintain its current level which is certainly going to affect the future of many restaurants in the industry. Chipotle is part of the fast casual segment of the U.S industry with over 1,600 restaurants.

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Abstract Rosetta Stone Inc. maintains a steady growing organizational culture and changes in providing its language learning and training solutions. Rosetta believes that customer and the environment around it that support business. In this regard, Rosetta Stone Inc. works on customized solutions required by different sets of customer needs. It also does not leave its employees out since they are the poll bearers of customer solutions realized. Rosetta Stone Inc. in this regard, maintains a paying reward system that motivates employees to exploit their talents in providing creative and innovative solutions.

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They provide fresh foods from hundreds of local farms and prepare food in the presence of the customer. Their mission statement is “Food with integrity” (Food with integrity), being honest with where their food comes from. Pigs and cows roam freely and are not stuffed with antibiotics. Chipotle has helped many family farms overcome the struggles of urbanization. Each year there is a decrease in family farms in the United States, this is due to the increase of urbanization and a decrease in a salary for farmers (The disappearing family farm).

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Basically, organizational culture refers to a system of shared attitudes, values, behaviors, and beliefs adopted by employees of a certain company or organization, affecting its function, employees’ behaviors, and overall wellbeing. In organizational analysis, culture describes the influence and interaction among employees and their workplace as forms of social groups. Since, the organizational culture has been a subject of investigation for many decades, concerning the distinctions between values and expectations of employees with different cultural backgrounds. Frequently, several problems occur during international business activities and working settings are imperfectly recognized to professional incompetence while they most doubtlessly

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Organizational change is both the process in which an organization changes its structure, strategies, operational methods or technologies. Organizational culture also refers to affect change within the organization and the effects of these changes on the organization. Any significant change is likely to be disruptive The two change tools that I have choose is High performance work organization approach and total quality management. A high performance work organization is one that is intentionally design to bring out the best in people and thereby produces organization capability at delivers sustainable leadership business results.

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