ipl-logo

Genius Training Student Workbook

1792 Words8 Pages

- Genius Training Student Workbook

This workbook runs a strange range of Apple Inc.'s Dos and Don'ts to specific words employees don't allow, and how to recognize and use human emotions. The manual can easily use as the Humanity 101 textbook of the Robot University. However, it is an exhaustive manual that can help employees understand customers and make them happy at Apple Inc.

Geniuses are taught to use "Three Fs" that they are Feel, Felt, and Found. It is especially useful when the customer is wrong or the information is not good. For example, the customer said that this Mac is too expensive. Genius can say that I can see how you feel this way. I think the price is a bit high, but I found it to be a real value because it has all the built-in …show more content…

provides the boot camp for geniuses which is a training program over 14 days. During this program, employees will pass programs such as "use diagnostic services," "component isolation," and "power of empathy."
The focus of this training camp is to provide you with Genius operation and features, and it conveniently lists on the “What” and “How” lists on the seventh page of the manual. For example, what does genius do? The answer is education. Furthermore, how genius educates? The answers are that he owns ownership, leads by example, proposes, and convincing.

 Ethical issues of design iPhone and iPad

Foxconn is one of the manufacturers in Apple Inc. that is in charge of manufacturing electronics products. For instance, iPhones and iPads. Unfortunately, many employees committed suicide by jumping from buildings in 2010. Besides, there are lots of factors lead to many employees committed suicide. For example, poor working environment, low salary, work overtime, etc. This issue damaged the reputation of Apple Inc. directly. As a result, Foxconn and Apple Inc. make different responses and solutions for employees committed suicide …show more content…

They may even implement physical barriers to prevent teams from interacting with other Apple Inc. employees. The team also removed from the traditional Apple Inc. hierarchy. They create their own reporting structure and report directly to the execution team. Therefore, it gives them the freedom to focus on design rather than everyday details.

The Apple Inc. New Product Process (ANPP) information provided to the product development team when it starts work. It provides the details of each stage the design process. The idea is to define the stages that the product creation team will go through, who will be responsible for providing the final product, who will work at which stage, who will work at which job, and when the product needs complete.

The Apple Inc. executive team hold meetings to check every product that the company was designing on every Monday. One of the keys to Apple Inc.’s success is that they cannot use for hundreds of new products at the same time. Besides, resources concentrated on a few projects that are expected to yield results rather than being diluted in many smaller

Open Document