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Ethical Violations At Home Depot

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Home Depot is a multi-million dollar industry, with over 2,000 stores around the world. They supply contractors with tools and products to build a house or supply Do-It-Yourselfers with home and business improvements. But with all the good Home Depot has done, they have their faults too. Home Depot has faced job cuts, ethical violations and the mistreatment of their customers. When a person hears job cuts, they assume that the reason for the job cuts is downsizing. Sometime that is not the case. Sometime management has to step back and reevaluate how the company is being handled at that point in time. Management had to ask some important questions like; where was the weakness? How can they boost customer satisfaction? Home Depot answered their question by revamping their human resource department. …show more content…

From leaving customers personal information out in the open to sub-contracting sex offenders to install products in customers’ homes. How does Home Depot management team deal with this issue? In 2014, Home Depot was hacked to using a vendor’s credential information and malware was uploaded onto Home Depot’s system. Hackers downloaded millions of people’s credit card information. People felt violated. Home depot reissued everyone a new credit card and adjusting all accounts to reflect the incident. (2014). Another ethical violation was that Home Depot was sending sex offenders to homes to install varies products. In May 2007, a man was sent to a home to refurbish some kitchens cabinets. The home owner realized that the man was a registered sex offender. The steps taken after being notified call for a change to Home Depot’s policy in hiring sub-contractors. That meant spending money in background checks and fining anyone who do not keep current their information. Having any type of bad publicity is not good for the company or management. If Home Depot continued to hire felons they would lose their

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