led to the possibilities to affect the patient future compliance to the treatment. ‘I language assertion’ could be beneficial in certain situation to illustrate positive assertion. Extract 13 in chapter 8 is an example that illustrate the possibility of how the expression of ‘I language assertion’ influence the therapeutic relationship in a negative manner. So, it is recommended that while interacting with the patient, the therapist should be aware about the situation before using ‘I language assertion’. Also, the therapist tried to persuade the patient by educating about the recovery, which was not enough to satisfy the patient. As mentioned in chapter 2 several previous studies conducted in the context of developed countries also found that patient expectation as an important factor in creating a better therapeutic relationship (Hills & Kitchen, 2007; Basely, 2010; McPherson, Kayes & Basely, 2011; Fuentes et al., 2014; Keffee et al., 2016). Therefore, to identify patient expectations and act accordingly is essential to create a positive therapeutic relationship in the context of physiotherapy. So, rather than a paternalistic approach, a mutual power sharing could be recommended to act upon the matter of patient expectation, which in turn affected patient satisfaction. The studies conducted in the rehabilitation context of Korea found that a …show more content…
According to this study, encouraging patient autonomy and consideration of patient concerns in a patient centred way are the suggested method to ensure active patient participation in the healthcare interaction. However, before adopting a patient centred approach or encourage the patient to take an active role in decision making it is suggested for the therapist to realise the patient whether or not prefer the patient centred care or take the active role in decision making (Pluut,