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Communication And Student Satisfaction Essay

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There are many researches who have defined lecturer communication in different ways. According to definition by Dennen et al. (2007) lecturer communication is a traditional model of education that focusing on interaction between student and their lecturer. Robert T. Craig (2000) claim that communication is a practical discipline with the essential purpose of cultivating communication as a practical art through critical study. Scholar who study communication do it in order to understand the structure, pattern and effect of human communication but also to help individuals and society achieve a higher quality of communication.
Moreover, Anderson (2003) found that interpersonal communication and responsive and timely communication between the lecturer and the student were the most important variable for student, and that student are satisfied even if communication occurs in general communication spaces such as online notice boards. However, various online tools are the one best communication that can be interaction between lecturer and student satisfaction (Jones, 2008).
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Satisfaction is the feeling of pleasure or disappointment attained from comparing an outcome in relation to the expectation. In Malaysia, student satisfaction is a short term attitude based on an evaluation of their experience with the education service supplied (Rahim, M., Osman, M., & Ramayah, T., 2010). Besides that, have few important factors that affecting Malaysia student satisfaction there are course availability in academic major, lecturer communication, universities image, and facilities in universities. For lecturer communication factor, if the student having a difficult time to communication and understand to what their lecturers teach it will decrease their

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