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Isp Case Study

484 Words2 Pages

On 4/18/20 SC completed a monitoring telephone call with Pa. SC asked Pa how is he doing and he reported that he is doing well. The Pa reported that his knees gave out as he was walking to walk up the steps, but no injuries were reported and the Pa did seek any medical treatment. The SC asked the Pa if anyone was present and if so who, and asked if the person (if any) helped him up. The Pa reported that his girlfriends were present and she helped up. The Pa reported that some from PCA was at his home over a week ago to assess his stairs for a stair ride installation. The SC asked that Pa about the outcome of the assessment and the Pa reported that the inspector reported that a stair ride can be installed and he will follow up with the Pa …show more content…

The SC enquired about Pa use of medical services or health status changes. The Pa reported no hospitalization, ER visit or new health problems, or medication change. The Pa reported that he saw his PCP a few weeks ago. The SC inquired about any changes in his functions. The Pa reported no change to his ADLs/IADLs, cognitive, social, emotional, or financial status. SC reviewed Pa 's ISP. Pa confirms that he is receiving the authorized services in his care plan in the following type, scope, amount, frequency and duration: as specified in the ISP. SC reviewed Pa 's current ISP. Pa confirmed that he 's receiving the services in the ISP in the following type, scope, amount, frequency and duration: Agency Model vs. Self-directed service PAS was discussed Pa prefers self-directed model. Pa uses PPL for PAS service he gets 4 hours split 7:30-9:30am, 11:30am-1:30pm. DCW identified as Pa 's stepdaughter, Jasmine Allen, will assist Pa with identified needs. DCW supervise and assist Pa with dressing and grooming ADLs and IADLs of meal preparation, shopping, light housework and weekly errands. Pa 's informal support is providing assistance during non-aide hours. Pa also continues to receive ERS from Medscope, which he uses in the event of an

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On 09/29/2015 at 3:18 PM SC received call from Marguerite Pa’s niece who reported that Pa has identified two girls Gabby and Yajaira he wants to be his aide but the agency told them his service were terminated. SC attempted to explain why the service was interrupted and next step; SC end call with Marguerite. SC then called Vital Support and briefly explained to receptionist and requested to speak with a manager. SC was transferred to Vitaliya at Vital Support Nurse manger. Vitaliya stated that the termination date is incorrect and service was provided to Pa beyond termination date and that SC need to change the dates so that they can receive payment.

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