Lambert and Paoline focused their research on how different areas of the work environment impact the attitudes of correctional employees (Lambert & Paoline, 2008). The research problem is the relationship of job stress, attitudes, organizational characteristics, job commitment and satisfaction. Lambert and Paoline had four research goals. First was to examine the impact of demographics, organizational, and job characteristics on correctional staff job stress, job satisfaction, and organizational commitment (Lambert & Paoline, 2008). Second was to determine if the effects of the first goal changed depending on the occupational attitude being studied (Lambert & Paoline, 2008). Third was to determine how the three occupational attitudes that served as dependent variables were related to one another (Lambert & Paoline, 2008). Fourth goal was to determine …show more content…
The questionnaires were coded using a 5 point Likert scaling process that allowed the respondents to answer based on their feelings about the questions. The data was then turned into quantitative data sets that could be measured (Lambert & Paoline, 2008). There was significant variation in both dependent and independent variables (Lambert & Paoline, 2008). The focus groups were used to develop questionnaires, the data collected from the questionnaires were quantified for analysis using a 5 point Likert scale (Lambert & Paoline, 2008). Job stress, job satisfaction, organizational commitment, instrumental communication, formalization, input into decision making, promotional opportunity, dangerousness, job variety, and role strain were used. The 5 point Likert process was then added together according to each question in the questionnaire and an additive index based on Cronbach’s alpha reliability coefficient was formed (Lambert & Paoline,