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Literature Review Market Segmentation

2014 Words9 Pages
SECTION 3
REVIEWS OF STUDY AND PAST STUDY FINDINGS

3.1 Definition of Market Segmentation
Segmentation refers to the process of dividing the target markets into several groups to search and investigate their current behaviour, evaluating each segment and select target markets which exhibit similar attribute and then develop an appropriate of marketing mix to meet the specific needs for those selected target which includes developing messages and tailoring programs.

3.2 Review of Theories
Reviews of the literature were chosen associated with the selection of variables used to segment markets.
Market segmentation is one of the important tools for the firm choose to adopt it as a marketing strategy. It enables the firm to meet the better understanding in customer needs and also a greater understanding of how to communicate effectively with customers in the market regarding on what they can benefit from the offerings by a firm. The aim of the process of market segmentation is to form segments containing groups of consumers that having similar needs. These segments can be formed using a variety of distinguishing variables, comprising demographic, behavioural and cognitive variables.
As a result, group membership defined demographic as “the most prevalent form” (Beane, 1987, Hammond, 1996). A studied by (Thorndike cited in Belk, 1975), demographic refers to ‘person characteristics’ – “lasting and general characteristics of the individual including intellect, sex and race that are

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