The external environment is the set of factors and conditions outside of an organization that can affect its performance and operations. This includes elements like sociological factors, technological developments, economic conditions, environmental elements, political and legal regulations and ethical elements. [Reading 5] Lululemon is also influenced by external environmental factors including sociological factors. During the Covid-19 period, people have become increasingly aware of the importance of health and fitness, and there is an increasing interest in sports such as hiking, fitness and yoga. As a result, there has been an increased demand for yoga products and sports equipment which has impacted Lululemon’s product development …show more content…
Lululemon provides the "goal-setting" process which is designed to help employees set personal and professional goals and monitor their progress over time. []This promotes a culture of accountability and personal ownership because employees are encouraged to take ownership of their work and pursue their own personal and professional goals and share the goals with the teams. Q4 Lululemon's approach to evaluating its front-line staff involves a combination of output and input-based measures. To begin with, Lululemon emphasizes goal-setting which encourages store supervisors to set metrics for measuring staff performance. For example, Lululemon sets sales goals to increase store revenue (Lina Manuel(2022,August 15)) and this can include sales figures that measure front-line staff performance. Lululemn also encourages the staff to set a goal for their career and personal target by themselves. In addition to sales figures, customer satisfaction ratings may be taken into account in the appraisal process because the lululemon educator recruitment highlights the importance of receiving guest feedback. (Search Jobs, Educator) For instance, supervisors may set a standard to maintain a satisfaction rate above 90% through customer …show more content…
Firstly, Lululemon's performance appraisal system provides comprehensive feedback to employees, taking into account feedback from multiple sources and a range of performance metrics. This enables employees to gain insight into their performance and identify areas for improvement. Besides, Lululemon's performance appraisal system including goal-setting allows employees to set clear objectives and track progress toward achieving them. This ensures that employees are focused on what is most important and working towards specific targets that align with the company's overall objectives. Meanwhile, employees are encouraged to develop their