Medical Office Administration
Description
All medical offices require trained professionals to help procedures run efficiently. Medical office administrators incorporate all the skills necessary to do this. They complete both clerical and support tasks in medical office settings. Medical office administrators may be responsible for patients before they see doctors. But what else do they do? The following brochure will give you an insight into the career of a medical office administrator.
Possible Job Titles
• Medical secretary
• Ward secretary
• Medical records clerk
• Medical transcriptionist
• Patient coordinator
• Medical administrative assistant
• Medical office specialist
Work Environment
Generally, a medical office administrator will work in an office environment, such as a doctor’s office, hospital and other medical clinics. If working in a doctor’s office, the offices hours are early morning, to later afternoons. Usually a typical workday will be 7 hours from 7 am until 2 pm. If working in a hospital, a standard shift is 12 hours, commonly from 7 am to 7 pm, or vice versa, 7 pm to 7 am. Although in some hospital departments, medical office administrators are not essential for the overnight shifts. In a medical clinic, it has the average working hours of 9 am until 5 pm.
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If working in a doctor’s office you are usually required to greet patients, check them in for appointments and occasionally show the patients to the room they will be meeting their doctor in. Hospital and other medical clinics are the same, with greeting and checking in a patient. Medical office administrators need excellent technology skills, as they will be working on a computer and telephone a lot. Communication skills are also needed to interact appropriately with patients and other staff