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Non Verbal Communication In A Dentist

710 Words3 Pages
Non-verbal Non-verbal communication is the use of facial expressions, gestures, tone of voice, facial expressions, gestures and posture. A dentist would usually use non-verbal skills by being aware of the tone of voice he/she is using and their own posture. Eye contact is also a way to reassure the patient moreover, it is vital when having communication with the patient. This lets the patient know their options and views are taken into consideration and they are respected. A dentist would usually have their chair upright and would have the patient seated when having a conversation with them. It is vital to greet the patient, this can be from a handshake or to by greeting the patient in a polite tone. This is a professional way to welcome the patient. If the patient doesn’t feel welcome they are likely to act defensive. If a dentist fails to use effective body language this leads the patient to feel nervous and anxious. Body language shows how strong or how weak the self-concept of the dentist is so a dentist is aware at all times how they should represent themselves to patients. A dentist will lower their tone of voice as a way to illustrate the seriousness of the topic that is being discussed. Whilst the dentist is observing the patient, a dentist should look out for body movements such as increasing foot movement, increasing hand movement or any types of actions that demonstrate agitation or nervousness. A dentist will therefore confront the patient and try to put the
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