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Ineffective Nursing Communication

1038 Words5 Pages

Communication is described as the interchange of information, thoughts, and feelings between individuals using dialog or other methods (Kourkouta, & Papathanasiou, 2014). Communication between patients, nurses, and other healthcare professionals can influence the patient outcome subsequently, understanding what establishes an effective communication will be beneficial for nurses and other healthcare professionals. Having the skills to articulate efficiently exists beyond having verbal skills. According to Wright (2012), to establish effective communication, a nurse should develop the use of nonverbal cues such as body language, demonstrating active listening skills to facilitate assurance that the interaction remains successful, and having …show more content…

Nearly 66% of reported sentinel events from 1995-2005 caused by ineffective communication and between 2010-2013 ineffective communication ranked one of the top three reasons for related sentinel incidents (Garrett, 2016). The Joint Commission (2017), stated that the breakdown in communication in hospitals and medical offices were accounted for 30 percent of all malpractice sue causing 1,744 deaths and 1.7 billion dollars in malpractice payout in a spend of five years according to a 2015 …show more content…

They need to learn the various pieces and functions of communication in diverse areas of nursing. According to Garrett (2016), to maintain patient safety communication should be consistent, comprehensive, transparent, concise, and appropriate, consequently, leading to interacting and connecting with patients who demonstrated to improve results, reduce costs, and improve the patient’s understanding. A study conducted by Daly (2017), states that they are four themes nurses should utilize in their daily practice: 1. Prioritise people, 2. Practise effectively, 3. Preserve safety, 4. Promote professionalism and

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521 Words | 3 Pages

Objective One During my clinical day three, I demonstrated entry-level competence in professional nursing practice in caring for patients with multiple and/or complex unmet human needs. I addressed safety needs, safety in medication administration, effective communication, and surveillance for my patients. First, I addressed safety needs my ensuring the appropriate safety measures were implemented for the patients. Some of the safety measures included, wearing non-skid socks, wearing a yellow armband which indicated fall risk, keeping the bed in lowest position, two side rails up, bed locked, and the call light within reach.

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871 Words | 4 Pages

COM 311: Patient Provider Communication – Article Review Assignment Identify the article you are reviewing in the box below with a complete APA citation. Then, answer each question completely in 1-2 paragraphs. Responses must be typed and printed prior to class. Assignments are due at the start of class and should be 2 pages or less, single-spaced, in Times New Roman black font, with 1” margins. Staple or print double-sided if needed.

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604 Words | 3 Pages

There is also good verbal communication; which has the ability to present and explain your ideas clearer through a spoken word and listening carefully to others. Verbal communication also involves using different varieties of approaches and styles that is appropriate to the person/ people you are addressing. This could be a group of people(audience) or a single person. Non-verbal communication: non-verbal communication is expressing ideas and opinions without talking, which is understanding body language which is very important it often gives care workers an idea of how someone is feeling by the way they express themselves, for example the way they express their emotions. To be able to use non-verbal communication it is important as a career that you understand what messages your own body is sending out to whom you are trying to help.

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340 Words | 2 Pages

P- Among Nurses and Physicians in an orthopedic surgical unit I- does the use of the SBAR format to communicate C- compare to non SBAR format O- To identify the problem in communication and its effect on patient and ways to solve the problem.

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158 Words | 1 Pages

A description of two different types of communication used in their chosen setting and an explanation of the purpose of each. Verbal communication I witnessed the nurses carrying out verbal communication to interact with the residents throughout the week. I noticed that the nurses would use open ended questions to prompt a conversation with the resident. Such as “What is it you want to know about

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554 Words | 3 Pages

Communication is an essential piece of caring for patients. Multiple team members will collaborate when providing patient care. It is crucial that critical information is included in the numerous hand-offs that will occur. A lack of communication will definitely put the patient at an increased risk for errors and threaten patient safety. It is essential to include all members of the team.

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996 Words | 4 Pages

It discuss the importance of using therapeutic communication, it explained the impact of giving the patient time to explain themselves, “listening to, understanding and respecting the client’s values and opinions,” and listening to the concerns from the client’s family (Standards of Practice for Nurses in Ontario, 2002, p.5). When comparing the communication skills I used for my situation with the CNO standard, suggestions I can see that I was able to follow a lot of their suggestions in order to have effective communication with my patient. When conducting my head to toe assessment, when gather background information on him he took more time to answer. I was able to use silence to allow him to sort through his thoughts and did not rush him to answer. Also when during the neurological assessment he had trouble figuring out the year.

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1453 Words | 6 Pages

This is important because it helps patients to feel “comfortable and respected” when communicating any thoughts or feelings about their medical prognosis (Faubion, n.d.). Communication skills help medical professionals connect with their patients “through open, honest and empathic communication”, this helps to gain the “trust of patients” and helps provide a good quality of care for all (HSP, 2023). Communication can be conveyed both verbally and non-verbally, and this is important in nursing, as some patients might have hearing impairments, visual impairments, or may experience language barriers. Active listening is a crucial interpersonal communication skill that is used in nursing, to help patients gain an “understanding about their health conditions”, voicing any concerns they may have (Gregory, 2024). Active listening is also important in nursing as it allows space for colleagues to voice any “concerns and present feedback”.

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1775 Words | 8 Pages

Developing effective communication in health and social care Communication is important and a vital part of everyday life, especially within a health and social care setting to make sure messages are given and received. Communication is in fact, the interactive process to exchange information or to express someone’s ideas through thoughts, feelings etc. Interpersonal communication/interpersonal interactions: Interpersonal communication is communicating or exchanging information through face to face interactions. Interpersonal skills are important as it is the ability to interact or communicate well will people. Communication within health and social care can be used in many cases, such as in care planning, one to one interactions with colleagues,

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697 Words | 3 Pages

Listening is also an essential part in communication. It is a responsible nursing practice which requires a lot of attention and utilization of all the senses for the insight of verbal and non-verbal messages produced by each patient. By listening, nurses assess the state and the needs of the patient. Good communication skills are described as the ability of the nurse to ask questions with kindness and simplicity and also provide information in a way that demonstrates interest, creates feelings of acceptance, trust and a harmonious

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86 Words | 1 Pages

Effective communication is a central part of the work which must happen in the health sector, helps to form relationships and establish boundaries. It also creates a better environment to work in; e.g. being respectful and being patient the way you listen and respond to people within your organisation will encourage them to trust and communicate with you. Also ensure that everyone has the same understanding as if there is less communication between other will start to cause a lot of problems in the work

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1068 Words | 5 Pages

Communication can be defined as the transfer of feelings, ideas and information (Flin et al 2009) this information can be exchanged and shared between people, through verbal and non-verbal communication (O’Carroll and Park 2007). However within a healthcare setting, communication also involves recognising feelings and the ability to reassure the service user that their feelings are known. (Reference needed).

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156 Words | 1 Pages

Miscommunication can arise between patient and physician when physicians ask patients to report on their symptoms but fail to listen to patient concerns (25). What constitutes a concern for the patient may not be clinically relevant to making a diagnosis. It has been shown that patients may misinterpret this as a lack of personal concern or trivialising what they believe to be important (25). This miscommunication is significant, as when patients fail to receive requested information, they feel less satisfied and are less likely to adhere to medication (25). Additionally, the personality and behavioural traits of healthcare workers can impact treatment adherence (25).

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701 Words | 3 Pages

According to Patterson & Krouse (2015), It is important to transfer the message in a good way, for that the communication skills is one of the most important basic skills of nursing leadership. More than that, communication in nursing can make their job efficiently and help them to communicate with a wide range of people, including the patient, patient 's family, and healthcare providers. However, unlike bad communication, which increases nursing staff problem and can lead to worsening the patient health condition, a good communication saves time and reduces the problem of nursing staff in resaving and deliver the right information. Furthermore, communication is not only talking with the patient it’s also listening to what the patient 's family and healthcare providers are saying to collect more information that helps the nurses to save lives. In this paper, I will reflect my communication that goes well with one patient.

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1313 Words | 6 Pages

An example of this are several deaths due to “unsafe discharges” caused by poor communication during handover (Royal College of Nursing Great Britain, 2014). Through effective communication the disease’s effects can be reduced through a quick response to a deteriorating patient and efficiently provide co-ordinated care to provide the correct treatment

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