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Nonverbal Communication: Principles Of Business Communication

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Abdulrahman Alsutaihi C601-13-113207 Principles of Business Communication W1004 Introduction to Non-verbal communication 2 Three main areas of non-verbal communication 2 - 5 Importance of non-verbal communication 6 - 7 Conclusion 8 Referencing 9 Non-verbal communication Communication is generally described as has had both a verbal and nonverbal element. Whereas verbal communication often refers to the words we use in communication, nonverbal communication refers to communication that is provided by some means other than words. Three main areas of non-verbal communication: 1- Kinesics: Kinesics is the study of a human body movement. It involves such variables as facial expression, eye movement, gestures, posture and walking activity. …show more content…

Posture: Posture can consider people's emotions, attitudes, and intentions. Research has recognized a wide range of postural signals and their interests, such as: • Open and Closed Posture: Two forms of posture have been known, ‘open’ and ‘closed’, which may reflect a person's degree of confidence, state or receptivity to another person. Someone seated in a closed position might have his/her arms closed, legs crossed or be positioned at a small angle from the person with whom they are communicating. In an open posture, you might expect to see someone immediately facing you with hands apart on the arms of the seat. An open posture can be used to communicate openness or interest in somebody and a readiness to listen while the closed posture might imply discomfort or …show more content…

Nonverbal communication can represent a message both verbally and with the correct body signs. Body signals comprise physical features, conscious and unconscious gestures and signs, and the mediation of individual space. The wrong message could be confirmed if the body language communicated does not match a verbal message. Nonverbal communication establishes a first impression in common situations like attracting a partner or in a job interview: impressions are on average formed in the first four seconds of meeting. First encounters or interactions with another person strongly affect a person's understanding. When the other person or group is receiving the message, they are focused on the entire situation around them, meaning the other person uses all five senses in the interaction: 82% sight, 12% hearing, 3% smell, 2% touch and 1%

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For instance, a provider who maintains eye contact with patients while listening to their concerns can convey empathy and interest in their well-being. Similarly, a healthcare professional with an open and relaxed posture can help patients feel more comfortable during the consultation. Therefore, healthcare providers should be mindful of their nonverbal cues and strive to use them effectively to enhance their communication with patients.

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A squint now and again indicates liars’ impulse to suppress their deception from others, whereas, winking to the accompany of a smirk suggests a conspiratorial effect indicating the government’s recognition of their

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.M1: Explain how interpersonal interaction skills are used to support the business context: Interpersonal Skills: Interpersonal Skills are the skills that we use in our everyday life which is also known as people skills. It is because this skill is related to the way you communicate and interact with the people around you on a day to day basis. For example when employers are hiring people, this skills is one of the skills they will look at to evaluate the candidates. People with this skills is said to be more successful in not only their professional life but also in their personal lives.

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These include verbal, non-verbal, written, and visual communication:various types of comminucation Verbal communication This is the most generic form of communication and involves communicating through speech. It is important to use clear and concise language when communicating verbally, and to make sure that you are speaking at a pace that the other person can understand. Non-verbal communication This includes communication that is not verbal, such as body language, facial expressions, and gestures. It is important to be aware of your own non-verbal communication, as well as the non-verbal communication of others, to effectively

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In both editorials "your iPhone ruining Your posture- and your mood" by Amy Cuddy and "Posture Affects standing ,and not just the physical kind, by Jane Brody, they both talk about how we our selves are causing serious harm to our body. In the way we simply slouch or bend over and we need to try and pick our body up or we will see results we do not like. Both author have different opinions about the same subject and describe it differently and the Cuddy thinks that posture is more emotional and affects or mind more than anything . Yet Brody talks more physical pains and consequences that can happen to you by not fixing your posture.

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In both articles "Posture Affects Standing,and Not Just the Physical Kind" by Jane E Brody and "Your iPhone is Ruining Your Posture-and Your Mood"by Amy Cuddy. In these two articles, both author talk about how we are ruining our posture in life and how dangerously it affects us. Both authors make good points they show many details and example for their argument. In my opinion from these two articles i believe that Amy Cuddy gave more information and details. In the article of "Posture Affects Standing, And Not just the Physical Kind" by Jane E Brody, she speaks about how posture is ruining us emotionally and physically.

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Also, conversationalists can use different body language and facial expressions to make the other participant smile or laugh. Body language, posture, and distance provide important information to supplement words or a verbal discussion. They are a crucial addition to the overall message. The full picture also includes facial expressions, eye contact, and voice (study.com). Some prefer this form because most want to know the other person’s thoughts and reactions right away.

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There were also occasions where the dentist did not look at the patient at all since he/ she was either busy finishing up on the clinical notes for the previous patient or busy roaming through the attendance book when the patient enters the room. Both the duration of a single glance and the frequency of looks dedicated to the patient are crucial in maintaining communication through eye contact. The patient will have an impression that the dentist is neglecting what he/she feels during the dental procedure if the dentist only focuses on the inside of the mouth, equipments, dental assistant's work and avoids looking at the patient's face. A good dentist should be able to notice the current mental state of the patient just by looking at the patient’s facial expression, for example if the patient avoids eye contact as he/she feels uncertain, anxious for dentist's prescribed treatment, frequently blinks due to fear or immediately closes his/her eyes due to pain.

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Task 4 4.1 – Explain how to recognise and respond to different body language in business environments Body language can be our facial expressions, our body movements, eye contacts and many other forms, which are things that we do not say verbally, but they still can convey huge amount of information. We can become a much more effective communicator in all areas of life by learning how to interpret body language. Body movements can be used to reinforce or emphasise what a person is saying and also offer information about the emotions and attitudes of a person. However, it is also possible for body movements to conflict with what is said. A skilled observer may be able to detect such discrepancies in behaviour and use them as a clue to what someone

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This theory was made by Michael Argyle (1925- 2002), who was a social psychologist. In the late 1960s he studied social skills, body language, non-verbal communication and interpersonal behaviour. In this study, he found that non-verbal signals can be much more important and useful than verbal communication when trying to trigger peoples’ attitudes and feelings. His research showed and found that the stronger the relationship between the people communicating so with close friends for example the much better eye contact. However, when the relationship is not very strong so when speaking to a stranger people don’t have very good eye contact and they tend to look away when talking.

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Merriam Webster 's Dictionary and other references defines kinesics as a study of body movements for it came from the word kinesis which means movement. Method This paper used survey as a method to find out what functions it plays base from why an individual is doing it or not. The subjects were composed of 25 students from the University of the Philippines Baguio regardless of their year and gender.

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Natural facial expression uses more muscles as oppose to forced. Lastly a forced smile involves only the mouth, while a genuine one illuminates the face. These are signs makes an interrogating officer to watch carefully during the process. d. Details-Digging for details is one area interrogative officers are well-trained to throw questions, to a suspect to give more details. As a suspect gives more details he is likely to speak lies.

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It is also known as nonverbal communication. This type of communication includes no words but gesture, body language, eye contact, posture or facial expressions. When we interact with others, we continuously exchange wordless signals. A considerable part of nonverbal communication is facial expressions as these indicate others about our feeling, attitudes, states of mind and relationships. Facial expression also plays a major role in communication since the expression on our face say a lot about our mood.

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, this showcases the great importance of understanding this topic in order to have a clear communication process, since these can distort the meaning of the message. Although non-verbal expressions are present in every culture, their individual meanings and relevance are going to change from one to another, this is why it is important to not only recognize the overall value of this topic, but to study the different patterns of nonverbal communication from different cultures as well. Since we are studying to become international negotiators we have to be prepared to work in a multicultural environment, since it is very likely we will be working with people from other parts of the world. Understanding how others communicate and how we do it too and not to take everything at face value is primordial for us, since this will help us to minimize

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Non-verbal communication is just as important as verbal communication. When you are communicating with someone it is important to pay attention to the facial feedback they give. The topic could be

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