Peter Lavorgna's Disappointment: A Case Study

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The reporting party (RP) stated on 3/2/16 resident Peter Lavorgna was transported to his dialysis appointment by CareMore Transportation. The RP stated the transportation company pick up and drop off the resident twice a week. On 3/2/16 the transportation arrived earlier then the schedule time of 5:30PM. By the time the staff placed the resident in his wheelchair and wheeled him to the usual pick up area the transportation was not available. The RP stated the facility was contacted regarding the transportation at which the facility stated it was not their issue it is the transportation company 's issue. The RP contacted the resident 's daughter Jan Fiore (560) 522-9620 who stated it was the facility 's responsibility to secure transportation

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