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Computer Self-Efficacy: A Case Study

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Recommended: External causes of resistance to change

2.3 Resistance to change Resistance to change is a refusal to receive or obtain new thoughts or changes (Mayor, 2009) .Resistance to change might be less about unwillingness to push ahead and more about the perceived value of the expected change (L.Smith, 2012, September 7). It means that resistance to change is sign of fulfilment with the set up procedures. According to (Bateh, Castaneda, & Farah, 2013), people need to know the justification and advantages of the change. They will probably accept change if the advantages will be worth more than the disturbance of the change procedure. Based on (Ferneley & Sobreperez, 2006),resistance can be divided into fundamentally into positive and negative points of view : Negative resistance is ordinarily show by practices or attitude, for example, physical damage, consider …show more content…

People who have low self-efficacy cannot complete a task because they don’t believe that they are capable to do anything readily. In addition, self-efficacy means that the belief that an individual has a capability to fulfil a particular behaviour Based on Hayashi, Chen, Ryan, and Wu (2004), computer self-efficacy means that a person’s capability to use a computer. It is not about what a person had done in the past but it’s about a person opinion about what can be done in the future. They also stated that computer self-efficacy influences a person opinion about using a computer, their feeling and reaction towards computer which are affect and nervous and it also influences their actual use of computer. In the conclusion of the study, they stated that computer self-efficacy seems to be important factor to enhance end0user satisfaction with e-learning systems. Hence, computer self-efficacy has impact in the person’s intention to use e-learning systems to assimilate information technology

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