During practice, whether in the office or on home visits, I always work with a professional demeanour, including being polite to professionals and service users; being reliable and arrive for planned visits on time; return calls when I say I will; answer telephone calls in the correct manner and ask the caller’s identity, as well as dress appropriately. I consistently maintain good conduct and abide by the various policies and procedures, such as shredding unneeded personal information to safeguard service user’s right to privacy under the Data Protection Act, as well as following policies which ensure my personal wellbeing, like Fasu’s policy on lone Working and ringing the office after leaving visits. During placement so far, I have been …show more content…
However, regardless of the method used, I have properly and accurately recorded the information shared to ensure that my actions remain accountable. My work has meant that I have needed to be skilful at communicating with people at alternative levels, ranging from professionals, to parents, and to children. This also required that I consider the service user’s ability and adapt my practice to suit their specific needs. My direct work with children is devised to that it is age/capability appropriate. An example of how I have done this is with child E whom had delayed development which meant that my spoken and written work with her needed to be simple so that it was easy for her to understand. By being person-centred, I have successfully engaged with all the service users I have met. I have felt competent at rapport building and establishing working relationships so that individuals feels comfortable enough to be open, honest and able to confide in …show more content…
One example is, when I visited a mother to get consent to work with her child, but with the mother’s permission, I ended up contacting a Health Visitor to ask them to conduct a safety assessment as it was my duty to voice the concern at the lack of safety equipment when there was a baby in the home. My understanding of legal obligations and how they influence practice has also been highlighted with the incident involving a referral I had to make to the safeguarding team, and how I was prevented from working with the child until the investigation was complete. The experiences I have had have developed my confidence about my role and level of responsibility so that I now feel competent using my own initiative, and just asking my supervisor when I need