Sap Essay

BUS5EIS
DARSHIT DOSHI- 18381528
Resubmission of Task 3

Task 3
Q.1) Why would SAP’s customer have wanted such a complex process?
Answer:
Sales and distribution is a very complex process from start to end including the process such as pricing and discounts. The market is widely spread and to make it more easier SAP can categorise it according to their specifications. SAP can help convert this unorganised process into organised process. The central approach of GBI can create a master record for all making it organised and making the approach more easier. This process can also bring the customer satisfaction of keeping track of their product sales, delivery and all other things. So, SAP’s customers would want such complex process because it

Answer: Yes, this is the best practice as sales and distribution covers most of Global bikes. Company believes in delivering with quality service to the customers. It can maintain the quality check on the products in real time and help deliver the products exactly the way they should be. This also helps the company to be highly organised as they update the stock levels and maintain all there products or can know which product is missing or is less in stock. Every details or information that are changes are real time updated to the system so that it maintains the information.
Q.4) Imagine you are in an employment interview with the CIO of a mid-sized company who is testing your knowledge of SAP with a view to hiring you. In 600 words, explain to that CIO what SAP does (1 mark) and how the modules completed in this assignment might add business and customer value to their firm (5 marks). Use examples from the SD process to illustrate your answer.

SAP can maintain all the customer details and also figure out probability of the customer ordering products. As, explained before SAP uses centralised approach it can check the stock levels and accordingly customer quotations can be accepted and processed through sales and distribution for further process. With this approach the customer and company both can check the status of the order after goods issue is being created. While doing this it also checks the inventory so that if the stock is not available it can notify the customer and the company and also it doesn’t create invoice for the customer as the stock is not available. This whole process is stored in a single document and can be accessed at any point of time from anywhere and also it can be edited. The delivery note is where it stores all the details of the delivery such as address and contact details of the