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Shay's Argumentative Analysis

149 Words1 Pages
Shay is a customer service professional that enjoys working in a call center environment. She is currently working for Fun & Friends Daycare as the Receptionist. She is responsible for answering questions via phone, email, or in-person, inputting data, collecting payment, and registering new children. She is looking to leave this role, to find something that is a little more challenging. She worked for a few years as a Janitor for Johnson’s Cleaning Services. She left this job to put all her focus on her position at Fun & Friends Daycare. Prior to that, she had worked for Premier Credit of North America as a Customer Service Representative. She was responsible for placing a heavy amount of outbound calls to clients and collect on their outstanding
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