Southwest Airlines is known for being a cheaper option, and they provide flexible travel plans as their tickets are refundable. Since 2010, the firm has established itself a major player in the market because of their acquisition of AirTran, and as a result, the industry has completely transformed
References Airlines, S. (2015, December 10). Southwest Airlines Recognized As One Of Best Places To Work In 2015. Retrieved February 23, 2017, from http://www.prnewswire.com/news-releases/southwest-airlines-recognized-as-one-of-best-places-to-work-in-2015-300007941.html Beam, G., Westphall, K., Goodman, M., Goodman, M., Clark, C., Clark, C., . . . Macon, A. (2010). CEO of the Year (Again!):
Southwest Airlines was ranked the seventh-largest U.S. airline, according to revenue passenger miles (RPM). Southwest posted a record annual profit for the 6th consecutive year and profit for the 25th year straight. To continue future company domination in the low-fare market, Southwest strategies to grow the list of destination cities, increase services to those towns already being covered and increase the number of actual aircraft. Financial managers and investors used various ratios and factors to analyze and forecast the profitability and efficiency of any businesses. As one type of business, Southwest Airlines has no exceptions.
American Airlines started out as the Aviation Corporation (AVCO) in 1929 when Sherman Fairchild formed it as a subsidiary of his Fairchild Aviation Corporation. The following year, it purchased about 85 separate airlines and united and synched their routes, creating American Airlines. But, in 1934, regulations forced the separation of the airline from its airplane manufacturer parent because of many concerns. This was mainly made possible because the US mail heavily subsidized the airlines in those days, which rendered it a great influence and very powerful in the industry. But starting in 1936, thanks to its purchase and use of the highly successful DC-3 passenger airliner, American Airlines became profitable again because of its passenger
American Airlines, being the world's largest airline, has truly revolutionized their company as it relates to fleet, service, employment, destinations and revenue. This company has made history in the aviation by being a part of the building process for LaGuardia Airport, and being the first airline to offer electronic ticketing. While there are many other contributions to the aviation sector, American has continued to revolutionize this field. The company continues to grow and progress with the addition to rival airlines like Delta, Southwest, and United Airlines. Despite bad financial standings in the past, American still maintains its name and service.
Spirit airlines can increase their accounts receivable turnover by including their amenities in the customers’ price.
Executive Summary JetBlue Airways is a company that applies innovative technologies to offer high quality travel services at a lower cost (Shrivastava, 2012). A SWOT analysis of JetBlue airlines shows that despite the numerous opportunities and strengths it has, it is exposed to threats and weaknesses that pose challenges in its operations. The threats include issues like strong competition from other airlines and the volatility of the fuel prices. JetBlue Airlines is relatively new to the market when compared to its major competitors such as the Southwest and Delta Airlines. Most of its strategies have worked to its benefit.
Delta has strong experienced management team. “I’d rate them right at the top,” says analyst Michael Derchin of CRT Capital Group. During the last 4 years, Delta has been proactive with labor unions by increasing profit sharing and minimizing the unionized labours, deleveraged the balance sheet by reducing significantly its debts, accomplished bought back shares programs, and raised dividends every year, increased its share price by double (Helman, 2015) Delta won to become Corporate traveler’s favorite airline by voting it as No. 1 in five consecutive years in the Business Travel News (BTN) Annual Airline Survey.
Those things are as follows: Strengths, Weakness, Operations, Financial, Marketing, and Human Resources. First the strengths of Southwest Airlines are the ability to make offers to a lesser cost prices, exceptional clientele service. Second are the weaknesses which show that the airline company have considerable dependence on the passenger earnings. Third is the operational factors of the airline which showcases that southwest uses and operates only one type of aircraft carrier called the Boeing 737 airplane.
Southwest Airlines prides themselves off their customer service. Their first showing of this is their boarding process. Their boarding process is quite simple and easily comprehended by the customers. Customers’ tickets have a letter (A, B, and C) and a number (1-60). The letter and the number identify your group and line position.
Southwest. Ultimately the goal is that Delta gets viewed along with other high-quality industrial companies like rail companies, and even to a certain extent the aircraft manufacturers. But it's just hard to make that today, given the multiple disparity and the volatility of the stock, it's hard to say that it's a real peer even though if you line them up on an ROIC standpoint and performance over the past couple years they look very similar. Limit it to Alaska and Southwest." Q12a - OE_PreferredInvestment Thinking about Delta along with its peers, which company is your preferred investment?
3. Why or why not are the case companies successful? Southwest has been successful because it found a niche and a strategy for a long time no one could compete with. It had done and continues to do cheap short haul flights with little frills very successfully. When it started none of its competitors could compete with its pricing.
Key behind accomplishment of southwest is to accomplish low turnaround time
This is another area that airline companies focus on as ticket sales are directly related to their operating income and affect customer satisfaction. Delta Airlines is proving to show that they have incorporated these areas and that is why in most recent years have seen record operating
Ramada’s problem was first discovered when their management found out about D. K Shifflet’s latest survey about customer satisfaction in the hospitality industry, which it then shows that mid-tier hotels continuing to go downward. Later on they continued on their research and decided to hire a third party to find out more about the survey and also to observe their own company’s system. It results in a management dilemma, Ramada needs to prevent themselves from falling. Then it raises some questions on how can their management improve their performance to achieve the level of customer satisfaction they desire. They then found out three main concerns that they need to put more effort to.
