ipl-logo

Strategic Achievement Goal Case Study

640 Words3 Pages

Strategic Achievement Goal: Provide Veterans and Eligible Beneficiaries with the Best VA’s ability
Encouraging and facilitating the patient to use VA’s health-related virtual modalities, such as e-health access, smartphone, when they access in VA’s health care services.
Supporting and facilitating the Veterans, eligible beneficiaries, VA employees and its partners to be able to access the VA’ authorized profile and data whenever needed in timely manner.
Expanding the online health care service, such as Telehealth-based clinical services, eBenefits, MyHealtheVet, TRICARE Online, VetSuccess, throughout the users.
Reducing the improper payments and the cost per disability and compensation claim processed.
Improving the disability and compensation …show more content…

Providing VA employees with the flexibility and alternatively work arrangement such as telework. Maintaining and developing the partnership with those who provide benefits, services, and resources to Veterans through improved collaboration, business practices, and outreach.
Strategic Objective 1: Improving the services delivery, the procedures and policies.
Summary:
To provide the patient-focus care services as the best our ability, we must listen and understand the patients’ needs and expectations. In particular, VA must provide timely, effectively and efficiently process on the claim backlogs and the disability claims for Veterans, as well as access to the services and benefits delivery.
Action …show more content…

Summary:
In addition, VA should create a Patient Accessed and Aligned Care Team to increase team-based care coordination and management and develop the access to service care. Moreover, VA must re-boot the patient satisfaction by obtaining and using the patient data more efficiently throughout the business lines.
Action:
To do it, VA must identify the resources of reliable and consistently Veteran data, then, establish the rules, roles and responsibilities to allow VA’s business lines use the authoritative patient data and improve the benefits and services delivery to Veteran. To be able to understand the patient’s needs and expectations, VA should reach out the additional external experiences and data. In addition, VA must make sure the patients’ private information are protected through electronic exchange through VA. With the strength of having workforce diversity and VA medical providers professional, VA will need recognize, enhance and develop those staffs who are passionate, energetic, and dedicated to their jobs which leads to optimum organizational performance in serving Veterans. Furthermore, VA must address to any internal organizational issues, such as policies, cultural conflicts, that restrict VA’s employees to deliver the services to

Show More
Related

Nt1330 Unit 4 Paper

95 Words | 1 Pages

• Ensure service members’ records were filed properly and maintained in the individual record. • Procure service member records in-order to be mailed out to other claim offices, having major effects on individuals. • Ensure all regulatory requirements pertaining to individual privacy were adhered to. • Research and obtain all necessary paperwork and relevant information regarding cases and issues pertaining to individual records. • Identify records, inconsistencies and initiated actions to correct the problems.

Read More

Va Medical Services Case Study

91 Words | 1 Pages

Education, information and resource referral was provided to address the following: 1. Veteran had concerns about, how to file a service connected claim. (Veteran was educated on how to process a service connected disability claim). 2. Veteran was not aware of all the services provided at the local VA Medical Center. (Veteran was provided with information about the services, clinics, and groups, i.e. Women’s Clinic, MVPC program, suicide).

Read More

Veteran Assistance Incorporation Mission Statement

1066 Words | 5 Pages

VAI is a business that employs dedicated, caring, resourceful individuals that can keep up with the ever-changing Department of Veterans Affairs benefits available to veterans and beneficiaries within local communities. VAI’s resource base would be a non-profit that could assist with everything from disability claims, healthcare, housing, survivor benefits, and burial benefits. VAI’s goal is to provide these services free of charge to ensure no veteran or beneficiary is taken advantage of for an attorney or agent’s financial gain. Currently, attorneys or agents can charge veterans or family members can charge up to 40% of past due benefits in exchange for navigating the often confusing processes of the Department of Veterans Affairs. Attorneys or agents can only offer services that are consistent with government policies meaning there is no advantage to veterans or beneficiaries other than their knowledge of the processes.

Read More

VANTHCS Competency Report

868 Words | 4 Pages

I gained exposure to various areas such as, statistical reporting, report development, target monitors; information system needs analysis information security, database management and maintenance, and training and support. In particular, I was trained with various healthcare information security trainings, including initial broad awareness training and customized training relative to particular areas of VA’s departments, and other CEs in my first day internship at VANTHCS. The purpose is to ensure I am acknowledged in privacy and security relative to the VANTHCS’s policies, procedures, and practices of the VANTHCS site. In addition, I assisted the preceptor in assessing New Resident’s documentation requirement upon receiving their application package. After that, I created the spreadsheet for New Resident Profiles to record and monitor the paperwork process.

Read More

Ssgt Joseph White Case Study

1934 Words | 8 Pages

SSGT Joseph White came into the local VA Community based clinic for medical care. When he was discussing his situation at home, the medical doctor found that it would beneficial that the social worker talk with SSGT White. The social worker obtained an appropriate assessment to assist with finding services that would be available to him through the VA and/or local community organizations for his symptoms and treatment options. When establishing a relationship with a potential client, building and keeping a rapport with the individual is key to a positive working relationship. The individual needs to feel that they are respected, understood, and listened to when the relationship begins.

Read More

VB Business Case Study

638 Words | 3 Pages

In order to realize this goal, the VBA established, as one of its goals, the necessity to “Empower employees to serve Veterans reliably, efficiently and with compassion”. Nested under this goal, VBA identified the objective to “Optimize processing capacity to meet the forecasted demand for services”. This initiative will focus on adopting descriptive identifiers for the VBA workload, which clearly indicates the type of work performed. Additionally, this initiative will provide greater definition and clarity to the system of broad categories, which is currently in place.

Read More

Leadership SMART Goal Paper

1467 Words | 6 Pages

The article describes the composition of the team and their responsibilities, along with benefits experienced, and challenges encountered. In addition, the article discusses how RJW responded to challenges encountered such as rounding on isolation patients, and handling discussions of confidential or sensitive information. Benefits of the expanded program included reduced length of stay, increased opportunity for patient safety checks, along with increases in both patient and staff

Read More

VA Information Security Essay

1572 Words | 7 Pages

Introduction “VA’s mission is to promote the health, welfare, and dignity of all veterans in recognition of their service to the nation by ensuring that they receive medical care, benefits, social support, and memorials.” (Information Security: Veterans Affairs Needs to Resolve Long-Standing Weaknesses, 2010, p.1) The VA information system security program (ISSP) aims to protect the confidentiality, integrity and availability (CIA) of the VA’s information systems and business process. This program provides information of plans, policies and procedures to protect the VA’s system user’s privacy data. Also according to the Department of Veterans Affairs: Information Security Program (2007) this program provides a detailed list of the security

Read More

Rural Veterans Case Study

922 Words | 4 Pages

Notably, the VHA is not happy with the lack of control they have over the situation. The VHA claims this is because private physicians do not always bother to share or obtain information regarding a patient’s health. The third theme is distance to acute and emergency services, which is seen as potentially life threatening situation for veterans and a complex burden for primary care clinics. Finally theme four, which is CBOC’s that appear to be a positive step towards providing primary care access points, though many would like them to provide a larger array of

Read More

3.5 Explain How To Establish A Culture Of Continual Learning And Development

1014 Words | 5 Pages

The use of technology and innovation is transforming the delivery of adult care services, with the potential to improve efficiency, quality, and accessibility of care. Leaders and managers must embrace technology and innovation to streamline processes, enhance communication, and improve the overall quality of care. This may involve implementing electronic health records, telehealth

Read More

Clay Hunt's Suicide Prevention

687 Words | 3 Pages

In January 2014, CNN reported the death of nineteen veterans at a VA hospital due to delayed diagnosis and treatment (Singh, et al., 2010). On April 23, 2013, forty veterans died waiting to see a doctor at Phoenix VA health care system (Singh, et al., 2010). According to the CNN reporter, the patients were on a secret list meant to keep VA officials at Washington in the dark as a recently retired VA doctor disclosed. The Phoenix case is a representation of the trouble that the majority of veterans face while attempting to access medical services from VA hospitals. Since 1923, scandals have dominated the VA hospitals (Singh, et al., 2010).

Read More

Criterias For Veterans

898 Words | 4 Pages

Top 10 Things Veterans Need to Know About Veterans Affairs and Getting the Best Possible Care JE Jarrett By JE Jarrett Dec 28, 2014 There are many problems within the Veterans Affairs Healthcare System. Solving these problems requires veterans getting involved. The first step is to understand the system and then consider making some simple changes so you, as a veteran, get the care you deserve. 1. VA hospitals are teaching hospitals.

Read More

Veterans Mismanagement Analysis

644 Words | 3 Pages

The VA states its goal “… to provide excellence in patient care, veterans’ benefits, and customer satisfaction. ”(Ford) The VA wants to provide excellent care to their patients,

Read More

Explain The Boundaries And Limitations Of Counselling

600 Words | 3 Pages

• Ensure the client is involved in the process of treatment options and decision-making. • Discuss the endpoint with clients, as to ensure there is a definite timeline for

Read More

Essay: The Importance Of Providing Oral Care

989 Words | 4 Pages

During this survey a framework was designed called RE-AIM which stands for Reach, Effectiveness, Adoption, Implementation, and Maintenance, the program was designed to teach healthcare providers the proper way to manage, maintain, and improve oral hygiene care in long term care, veterans. The program implemented that the long-term care, veterans would receive oral care two times a day daily. Once this program was implemented it was found that not only were staff not properly trained in providing good oral hygiene they did not have access to the proper materials to provide oral care. DOHP composed key components that were to be mandated. 1) Clear expectations for direct care staff regarding oral care.

Read More

More about Strategic Achievement Goal Case Study

Related Topics

Open Document