Boundaries and limitations: • There should be no past relationship between the counsellor and the client. • Ensure the client is aware of when and where the counselling will take place. • Always keep the counselling relationship professional. • Do not judge clients; they should all be treated fairly and equal, without any discrimination. • Clients must be aware of any possible breaches in confidentiality. • Clients should be aware of all payments and policies of the practice. • Clients should know what to do and who to contact if they are unhappy. Barriers to effective counselling (internal and external) communication and documentation strategies: • Disabilities preventing clients from understanding. • Fear and distrust in services offered. • The …show more content…
Identification and response to urgent issues: • Determine the impact of the issue • Determine the client’s response, whether it is a ‘normal’ response • People at risk: developmental disability, brain injury, mental health issues, children, young people, domestic violence victims, alcohol and drug addicted, homelessness • Determine the risk through a risk assessment method. Imminent risk might include: negative demographics, interactions, attitudes, emotions and skill deficiencies, multiple stressors and the development of self-destructive and defiant behaviours. • Respond by defining the problem, making sure the client is safe, supporting the client, discover alternatives to the issue presented and the response to it, develop an action plan with the client and ensure the client is committed to following through with the plan. The change process and ways to monitor: • Explain expectations to the client and know what the client expects from the therapeutic relationship. • Ensure the client is involved in the process of treatment options and decision-making. • Discuss the endpoint with clients, as to ensure there is a definite timeline for