Basic Team Assessment

1. Basic Team Assessment

Score (1–3) Item

2 There is open communication and trust to share personal feelings between team members.

3 Every team member knows the program mission and goals for the coming 12 months.

1 Team members work well together to achieve team goals in a timely manner.

2 Team members have a high degree of accountability to each other to complete clinical and nonclinical tasks.

2 Individual roles and responsibilities are well understood.

1 Conflicts between team members are quickly aired and resolved.

1 Team administrative meetings are well organized, with clear outcomes and good follow-through.

2 Team members are receptive to self-care and team care activities.

3 Individual performance expectations are clearly defined.

2 Team

The structure of the team is an on-call nursing team, which works after hours, with the field nurses working independently of each other. While there this is not a typical team, there are common team goals that need to be met. The two areas that are scored poor are: conflicts between team members are quickly aired and resolved and team administrative meeting are well organized with clear outcomes and good follow-through. Conflicts between team members tend to be ignored by management or dismissed as trivial and left to fester. The administrative meetings are not well organized, though the outcomes are clear, there is little to no follow-through for not meeting agreed upon goals. There are no consequences for not meeting team goals. Team members have openly stated they will not be held accountable for certain goals, despite having developed and agreed on the goals. There is no incentive to do so, and no consequences when goals are not met. While approximately half of the team works well together and helps each other when needed, half the team consistently does not complete the work assigned, leaving others to pick up the slack. This is causing members of the team frustrated and questioning why they are working so hard, while others are doing bare minimum and there are no consequences. Each team meeting results in frustration which is deteriorating the cohesiveness of the

2 Do I check in on patients and families when I am off work?

1 Is my team aware that I check in on patients/families when not on duty?

1 Do I keep my pager on even when I am off call just in case someone needs me?

1 Do I give my personal phone number or e-mail address to patients and families even when someone else is covering?

2 Do I bring work home (documentation, charting, projects,etc.)?

1 Do I feel I must put the needs of patients and families before my needs?

1 Do I feel the need to fix the problems of patients and families rather than allow the process to occur/unfold?

1 Am I overscheduled and run late because I have too many activities?

2 Do I put my work before my family and friends?

1 Do I avoid/reject personal “down time” with no work responsibilities?

1 Do I feel the need to apologize for being late to or missing non work events?

1 Do I do things for others, with or without asking permission, rather than allow others to do things for themselves?

16 TOTAL SCORE

Scoring: 1 = Rarely 2 = Commonly 3 = All the Time

< 19 = Good

20–32 = Fair, some improvement may be needed

> 32 = Poor, improvement is almost certainly