Information that the company has on any service users, staff or other professionals (private contact numbers or information in client files relating to third party) is confidential information and should not be shared with anyone as it comes under the data protection act. All information regarding any staff member or service user that the company has is confidential information and cannot be shared outside of the company unless consent to share by the individual is provided. The company has many procedures that have to be followed in order to keep all this information confidential. Managers have locked cabinets with staff files and information such as contact details, supervision notes and emergency contact details, service users have their files and information stored in lockable cabinets and can only be accessed by staff. All information retaining to employees and service users remains …show more content…
We regularly have family members and other professionals phone our service requesting information about family members or professionals wanting an update on service users and they are advised that information cannot be shared unless there is consent, we cannot even verify as to whether an individual is residing at our service and this requires a delicate way of what information may be relayed. 4.2 Analyse the essential features of information sharing agreements within and between organizations. There are many essential features in information sharing agreements between organisations. It is very important that employees follow all agreements when sharing information. There are many agreements that need to be followed when sharing information within a company. Some of the main features of information sharing are this: 1. Justify the purpose(s) for using confidential