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United Airlines Ethical Issues Essay

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“United Airlines, Inc., commonly referred to as United, is a major American airline headquartered in Chicago, Illinois” (Wikipedia). Varney Airlines was started in 1926, by Walter T. Varney and the name was later changed to United Airlines (United Hub). United has been very successful since its creation back in the 1920’s. According to United’s Website, they were the first airline company to have the first modern airliner, they had the first flight kitchen, they were the first to use electronic simulators, they had the first maintenance program, they were the first to order jetliners, they were the first airline to fly to all 50 states, they were the first to introduce the 777, and most recently, they were the first to fly the Boeing 787 Dreamliner. The purpose of United Airlines is to “Help unite the world by connecting people to the moments that matter most” (United Hub). Their website states that they have shared values of flying right, flying friendly, flying together and flying above and beyond. United Airlines has always been a prestigious, superior airline company, but on Sunday, April 9th, 2017, the airline …show more content…

That refers to the laws and ethical issues that may halt the new policy, (Kukhnavets, 2017). What is surprising about this incident, is that nothing the airline did was actually against any laws or any of their policy’s. This situation was ethically wrong, however and should have never happened. An implication of a new policy that states that planes will never bump a customer without their full approval would require a few policy changes, but nothing major for any airline company. Ethically speaking, the changes made would be very beneficial to United. The company shouldn’t take chances right now with overbooking any sort of flight. They should only sell enough tickets to accommodate each passenger. They might incur some financial losses, but it wouldn’t be as substantial as what this has done to their

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They did this by allowing all passengers on the plane, and then right after the door closed, the pilot would order for maintenance to come and inspect the plane. This would be fine if one pilot did this, but when more than one would do this, major delays occurred, and in some instances, the flight itself would be cancelled. Delays always make customers unhappy and a cancellation is even worse, so by the pilots doing this, American Airlines would lose customers to other airlines. This wouldn’t make American Airlines happy

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