ipl-logo

Overcome Communication Barriers

1363 Words6 Pages

1. V.C.1. Identify styles and types of verbal communication
What are the two types of verbal communication? Explain each and describe what methods can be used to deliver a verbal message.
a. Oral Communication:
i. Oral communication or verbal communication is when we express our thoughts with words. This can include face-to-face discussions, telephone conversations, voicemail, television or radio advertisements and videos. This form of communication can also be affected by our tone of voice and how we enunciation the words. The use of medical language or lay language can also affect how this is accepted.
b. Written Communication:
i. Written communication is when we put our thoughts onto paper. This is often used in the healthcare field and can include …show more content…

Physical Impairment
i. A patient may have visual or hearing problems, a medical assistant needs to be aware of this and can make sure that communication is clear.

4. V.C.4. Identify techniques for overcoming communication barriers
Summarize three methods you can use to overcome barriers to communication.
a. When you are speaking to a patient, always make sure that you are using language that they will understand. If you are using medical terminology and they don’t know what you are talking about, it may cause them additional stress.
b. If you have a patient that is expressing concern or is anxious about what they have come in for, don’t trivialize it. Acknowledge what they are feeling and let them know you are listening to them.
c. When a patient has spoken to their physician and told that they need to have a procedure done, do not give your opinion on what they should do. Ask the patient if they need further information to help them make a decision.

5. V.C.5. Recognize the elements of oral communication using a sender-receiver process
Describe the linear communication model that involves the sender of the message, the receiver, and the crucial component of feedback to confirm reception of the

Show More
Related
252 Words | 2 Pages

HIPAA is short for health insurance portability and accountability act of 1996. They have many requirement that’s a medical assistant could have and use to become a better assistant. They have many requirements that the policy requires covered encounters by taking reasonable steps: covered entry to develop and implement policies for its own organization. Reflecting the business practices and work force.

Read More
1060 Words | 5 Pages

Communication has thousands of years of history, and in this history different methods of communication have developed, such as writing and

Read More
1799 Words | 8 Pages

a.Paraphrase what the patient tells you, to ensure you understand. b.Remain silent for 15 seconds each time the patient speaks, to ensure everything has been said. c.Kneel down so that your face is below the patient’s, to demonstrate your willingness to listen. d.Move your body as close as you can to the patient’s, to provide emotional support when the patient speaks. 25.

Read More
521 Words | 3 Pages

Nurses and physicians need to express themselves in a clear and precise manner, their message should rely on verification and collaborative problem solving. They need to displaying a calm and supportive demeanor under stress, maintenance of mutual respect, and authentic understanding of the unique role (Robinson, Gorman, Slimmer, Yudkowsky, 2010). Not everyone was born being able to express themselves in such a manner, therefore providing the necessary education and skills will help both nurses and physicians gain the confidence and competence they need to work

Read More
1268 Words | 6 Pages

I witnessed verbal communication between nurses, certified nurse's assistants, bath assistants, and even student nurses. However, the best example I can give about communication and how I utilized communication was during my first insulin injection. First, us students verified with the nurse as well as our clinical instructor on how the procedure was performed using verbal communication. Next, we used written

Read More
2076 Words | 9 Pages

These include verbal, non-verbal, written, and visual communication:various types of comminucation Verbal communication This is the most generic form of communication and involves communicating through speech. It is important to use clear and concise language when communicating verbally, and to make sure that you are speaking at a pace that the other person can understand. Non-verbal communication This includes communication that is not verbal, such as body language, facial expressions, and gestures. It is important to be aware of your own non-verbal communication, as well as the non-verbal communication of others, to effectively

Read More
604 Words | 3 Pages

There is also good verbal communication; which has the ability to present and explain your ideas clearer through a spoken word and listening carefully to others. Verbal communication also involves using different varieties of approaches and styles that is appropriate to the person/ people you are addressing. This could be a group of people(audience) or a single person. Non-verbal communication: non-verbal communication is expressing ideas and opinions without talking, which is understanding body language which is very important it often gives care workers an idea of how someone is feeling by the way they express themselves, for example the way they express their emotions. To be able to use non-verbal communication it is important as a career that you understand what messages your own body is sending out to whom you are trying to help.

Read More
682 Words | 3 Pages

When the patients would start talking more it was an indicator to me that they were trying to put a hold on the procedure. I would try to help them as much as I could, by explaining what I will be doing and how it will help them. I will have to work on working with anxiety to help me overcome this

Read More
1089 Words | 5 Pages

To be person centred, radiographers should use the right message said in the appropriate context, depending on the individual. For example, in practise a paediatric patent may require a step-by-step explanation whereas an elderly patient may require repetition of instructions in a louder voice. Also, to preserve the patient’s dignity, it is advisable to avoid using medical terminology, as some patient might not understand and this could make them feel uncomfortable and insignificant. It is preferable to communicate using plane English in a slower speed which gives the patient time to process the

Read More
1667 Words | 7 Pages

This paper will explain the seven principles of patient-clinician communication. It will then apply three of those principles to my interactions with my patients. Next, it will describe three methods being used in my area of practice to improved communication between the patients and clinicians. It will ultimately choose one of those principles that applies best to my practice and clearly describe how I use it. It will describe ethical principles that can be applied to issues with patient-clinician communication.

Read More
121 Words | 1 Pages

A medical assistant assists doctors in the performance of patient care, examination, and documentation. Medical Assistants perform or assist in taking vitals, front office medical administrative tasks, back office clinical procedures and ECG testing. Medical assistants are the face of medical offices and often the first people with whom patients come into contact. They may perform basic medical coding and billing, scheduling, and patient flow and triage.

Read More
1285 Words | 6 Pages

The evidence presented in this study also suggests that there are many reasons which prevent individuals with learning disabilities accessing effective health care. Further organisational barriers were presented which may impede effective communication between patients and staff. It may be that the need for written forms of communication or the use of poor signage caused issues for these individuals as reduced literacy skills may make it difficult to comprehend these types of communication. Rigid appointment systems may be a barrier to accessing health care if the patient is unable to tell the time or manage their time effectively. Tuffrey goes on to suggest that it is essential that staff have the appropriate attitude and knowledge to treat vulnerable patients and reasonable adjustments need to be made to address some of the barriers preventing this.

Read More
821 Words | 4 Pages

As a nurse, you’ll regularly work one-on-one with patients, and proper communication in such situations means far more than just giving a dose of medicine or starting an IV. Nurses are responsible for talking to patients and helping them understand medical situations, which can be complex and quite scary to the person who 's going through such tribulations. Great nurses are clear communicators who truly listen to patient needs (and make sure to acknowledge that those patients ' concerns are being

Read More
713 Words | 3 Pages

o Chattering hopes and advices: Talk only when needed. o Food : Keep in mind, the patient’s food preferences.

Read More
794 Words | 4 Pages

Communication is the process of transferring of information. Viswanathan (2010) says communication can take many forms of verbal and non-verbal methods which may include speaking, writing, gestures, expressions, listening and body language to name a few. All of these things should be taken into consideration to ensure an effective means of sending and receiving information. How and what information is sent may not be received in the same manner intended.

Read More

More about Overcome Communication Barriers

Related Topics

Open Document