ipl-logo

Theory Of Behavior Case Study: Verizon Wireless Telecommunication Organization

1075 Words5 Pages

Case Study 3
Teresa Allen
Western International University
Theory of Behavior
MGT-240-3826
Beth Groh
January29, 2018 Case Study 3

Verizon wireless telecommunications organization is one of the leaders in cell phone, and other areas of communication in the world. Verizon wireless success evolves though a network of groups and teams who share the responsibility in keeping customers satisfied and protecting shareholder’s profits. Work groups have no need for opportunity to engage in collective work with joint effects (Judge, & Robbins 2017) so the group’s performance is merely the summation of each member’s individual contribution. Verizon wireless has many different groups that share different responsibilities. One in particular is …show more content…

Research indicates teams such as customer support positively shapes the way the organization thinks as individuals in introducing a collaborative mindset about personal decision making (Judge, & Robbins 2017) this team compared to others in the organization is characterized as a problem solving team which rarely possess the authority to implement their suggestions on a personal level, but if recommendations are allowed with implementing provisions, some may …show more content…

According to one of the organizations spokesman ethical behavior is not something that just happens, it’s based on product of clear and direct communication of the behavior from organization to the employees. Basically and teams in big organizations can’t function if they cannot agree on who does what task, and the assurance that all members and individuals share the workload. Concerning virtual teams and members interpersonal trust among them is in accordance of facilitating cooperation reduces and have the potential of bonding individuals thoughts on the belief that other members will not take advantages of them (Judge, & Robbins 2017).

Work groups often shape group members behaviors, which foster the explanation on individual behavior and the performance of the group as a whole, and it’s here we have to look at the self-competency aspects of the group, that’s includes but not limited, knowledge, skills and the ability to access personal strengths, weaknesses to set and peruse professional

Show More
Related

Mgm Ethical Dilemmas

1319 Words | 6 Pages

If a company does not have a set of ethical beliefs to instill into their team members, the company is not setting a good foundation on which to stand upon. The mere fact that our ISMs are written in a clear manner using language that is easily understood by all demonstrates the culture of one big family living by one set of rules. The nineteenth ISM establishes the fact that in all things, choosing to do the right thing is the best thing. The only con to having and ethics policy would come into play if a team member violated one of the ethical ISMs.

Read More

Right To Work States Pros And Cons

1846 Words | 8 Pages

Teams can create solutions to problems in shorter time than individuals can do on their own. A team’s ability to see the solution through its implementation with collaboration is critical for success. This increases quality of a product to negate problems as they occur (Kokemuller, 2010). Communication between team members increase allowing more understanding and ideas to emerge. Relationships are built giving team members a sense of purpose and the ability to communicate more freely.

Read More

Summary Of Patrick Lencioni's Five Dysfunctions Of A Team

866 Words | 4 Pages

The newly appointed CEO named Kathryn states that “trust is the foundation of real teamwork.” The company fails to understand that a lack of communication among fellow team members is a direct cause to the company not being successful. Not being able to be vulnerable among fellow team members is problematic. In order to be successful in a business there needs to be an understanding that team members can push you in order to reap the benefits of a more balanced team. As a result, invulnerability among team members leads to an artificial unity among the group.

Read More

Darfur Genocide From Groupthink

1155 Words | 5 Pages

Emphasised by the model the antecedent condition of a moderately or highly cohesive group (Box A) cooperates with other structural faults of the organization (Box B-1) and offensive situational context features (Box B-2) to raise the possibility of the groupthink inclination. The groupthink inclination is articulated in the recognizable consequences of the symptoms (Box C). When a group presents the majority of the symptoms of groupthink, one can predict to discover that the group will also show symptoms of defective decision-making (Box D). Defective decision-making generally lowers the possibility of a successful decision outcome (Box E). “The theory expects that when a group is highly or moderately cohesive (Box A), the more of the antecedent conditions located in boxes B-1-2 that are current, the greater the opportunities of defective decision making as a product of the groupthink

Read More

Remember The Titans Analysis Essay

1713 Words | 7 Pages

The external pressures significantly affect the formation of the team. Personal identity and complex interpersonal interactions result in a highly charged environment and a tense group

Read More

Summary: Problem-Solving Procedures Of The Jones Theatre Company

1220 Words | 5 Pages

Problem-Solving Procedures of the Jones Theatre Company “If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it” (Spradlin, 2015). An article in the Harvard Business Review uses this quote by Albert Einstein to illustrate the importance of not just solving a problem, but the value of working through the steps of the problem-solving process (Spradlin, 2015). Problem solving is important because it increases a group’s efficiency and aids in the creation of a more superior end product (Araújo-Simões & Guedes-Gondim, 2016, p. 47). However, according to Araújo-Simões and Guedes-Gondim (2016), group interaction often causes conflict and groupthink, which is combated through problem solving (p. 47).

Read More

Triplett's Research Article Summary

1341 Words | 6 Pages

These effects could be seen depending “…on the situation that an individual encounters” (Rhea, et al. 2003). By manipulating the different categories, it was hypothesized that these effects could be elicited by the participant. The three categories used for the study were: coaction, competitive coaction, and audience effects. Coaction was defined as “…a situation where individuals work alongside one another while independently performing the same type of activity without rivalrous incentives” (Rhea, et al. 2003). Competitive coaction was defined as “… similar to coaction in that individuals perform independently of one another, but it differs in that there is explicit rivalry between competitors” (Rhea, et al. 2003).

Read More

Argumentative Essay: Keeping Away From Schools

464 Words | 2 Pages

Keeping Guns Away From Schools So far this year there has been 52 school shootings, with 30 people killed and 53 others injured. Guns should be away from school because innocent people and kids are being killed. Children should be living a long and happy life. But, why do they do this?

Read More

Kolb's Model Reflection

1707 Words | 7 Pages

A. OBJECTIVE AND THEORETICAL BACKGROUND In this individual reflective report, I will discuss how the Consulting Project course gave me opportunities to experience, explore and evaluate the real-life business case, how it strengthen my practical business knowledge, problem solving and leadership skills, and how the learning process will support my personal development goals. To help structure my reflective report, I will apply the Kolb’s model of reflection which we learned from the LPDCM course. This model is also known as learning through experience, described through the Kolb’s Learning Cycle: Figure 1. Kolb’s Learning Cycle (Source: Kolb, 2005)

Read More

The Paradox Of Embeddedness Analysis

1151 Words | 5 Pages

Joint problem-solving arrangements: Which included routines associated with adjustment and coordination that, despite economists predictions, were more efficient than market-based mechanisms of coordination. The notion that economic action is embedded in social structure has revived debates about the positive and negative effects of social relations on economic behavior. While most organization theorists hold that social structure plays a significant role in economic behavior, many economic theorists maintain that social relations minimally affect economic transacting or create inefficiencies by shielding the transaction from the market (Peterson and Rajan, 1994).

Read More

Definition Essay On Teamwork

781 Words | 4 Pages

The dictionary definition of teamwork is: 'the process of working collaboratively with a group of people to achieve a common goal. ' Our world runs largely on interdependence. Companies today know that effective products or services need multiple skills to be created and therefore better solutions, services, or products depend on better teamwork. More and more organizations nowadays assess teamwork skills before recruitment, yet our education has very rarely helped us to develop teamwork skills.

Read More

Essay On Ethical Leadership

1451 Words | 6 Pages

“Ethics”, in an organizational context, comprises a set of behavioral standards, expressed as norms, principles, procedural guides, or rules of behavior, defining what is appropriate (right) and inappropriate(wrong). Grounded in a system of values and moral principles, these behavioral

Read More

How Leadership Behavior Influence Group Dynamics In Organizations

1206 Words | 5 Pages

The study of group dynamics provides a vehicle to analyse group communications with the intent of rendering the groups more effective (Davies & Newstrom, 1985) (La Monica, 1985). In the next section, this essay will be focused on the relationships and interactions between leadership behaviour and group dynamics. 2.0 BODY OF ANALYSIS There are many leadership behaviour that affects the employee effectiveness, commitment and group dynamics. According to (Folkman, Z., 2010) they have identified the nine behaviours that will have the greatest impact on employee: inspire and motivate others, driving for results, strategic perspective, collaboration, walk the talk, trust, develops and supports others, building relationships and courage.

Read More

Kurt Lewin's Group Dynamics, Field Theory And Group Theory

1455 Words | 6 Pages

Kurt Lewin’s major contribution lies in the field of Group Dynamics, Field Theory and Action Research. He modelled the social change process in organisational, particularly, industrial setups. 1. Group Dynamics: - Lewin’s definition of a group is widely accepted. Here the basic line of argument is that groups come into being in a psychological sense ‘not because their members necessarily are similar to one another (although they may be); rather, a group exists when people in it realize their fate depends on the fate of the group as a whole’

Read More

The Importance Of Business Ethics In International Business

1039 Words | 5 Pages

The earlier opinion stated that a business cannot be ethical, but this opinion is not used anymore in the modern business. Today business has belief that they must be responsible for social since they live and operate within a social structure. The key factors that make business ethics is important at the quarter of the 20th century are corporate social responsibility, corporate governance, and globalized economy. The culture of an organization, or else we can call it as the philosophy of an organization which is related with ethics have a great relationship with the performance of a business in long and short term. As a business is manage by human being, the people who manage a business

Read More

More about Theory Of Behavior Case Study: Verizon Wireless Telecommunication Organization

Related Topics

Open Document