ipl-logo

Wgu Est1 Task 1

1147 Words5 Pages

PSA is highly customer focused that is why the internal stakeholder hold high interest and power in the change process. They have dominated relevance to the change process and are extremely important to it. Wining their interest and attention is critical for the success of the change process. They should agree, relate to the change vision and support the change process. Their engagement will be maximized through consultation (Zaccaro and Klimoski, 2001).
The customers, competitors, suppliers, government are important to the automaker, but have low potential to influence the pace and potential of the change process. Again keep them engaged through consultation is important to keep their interest in tact (The matrix system at work, 2012).
The …show more content…

Stakeholders Influence Power Risk Potential of impact Plan Tool
The customer High Low The customer may churn, can be dissatisfied with the quality of the service The automaker can lose the market share The business will ensure that the customers are provided with supreme customer services and quality. The customers will be engaged through consultation and effective communication
The employees High high This can affect the employee motivation, satisfaction that can lead to employee turnover The change project results can be adversely effected PSA will develop employee focused HR practices and will manage the individual side of the change management. The employee will be engaged through consultation and effective communication
The individual side of the change management will be employed
HR High Moderate PSA will not be able to develop the desired awareness and interest in the employee about the change and its benefits. The employee may be de-motivated, resist change and lack the desire to embrace it The change project results can be adversely …show more content…

Source:(Zakhem, Palmer and Stoll, 2008)

Communicating organizational restructuring to key stakeholders
• The stakeholders will be involved in the change process from beginning till the end through consultations and meetings.
• The will be convinced about the need and benefit of change to the employee, automaker and to the other stakeholders
• The stakeholders feedback will be collected frequently and it will be critically analyzed forming the foundation of the future strategies
• The stakeholder will be requested to take part in feedback sessions, questioner and short interviews aiming to keep their interest locked
• The stakeholders will be provided with feedback after regular intervals. Pace and direction of change will be communicated to the on regular

Show More
Related

EGT1 Task 3

305 Words | 2 Pages

The data collected was over four weeks, from May 11, 2015 to June 5, 2015. Ten hours days four days a week for a total of 160 hours. The average patient volume assigned to the nurse was 8-10 per day. The method of recording was checks made on a calendar with brief notations of the conversation between the nurse and the patient care technician. CHECK (C)

Read More

Wgu H1 Task 2

92 Words | 1 Pages

H1: Azure Acres Recovery Center, Sacramento, CA H2 Azure Acres Recovery Center is a Treatment Center in Sacramento, CA. Azure Acres Recovery Center’s focus is substance abuse treatment. This facility offers comprehensive drug treatment, alcohol rehabilitation and gambling addiction recovery services. The facility offers residential treatment, day treatment, family therapy and continuing care programs. They have Programs such as Addiction, Detox Program, Drug Rehab, Residential Inpatient, and Small Residential Programs.

Read More

Est1 Task 4

865 Words | 4 Pages

I will advise Jim and Laura to settle down and don't be alert about this issue since it will be alright. I will get the date and time that they touched base at the dealership. I would first tell John and Laura, that we should decide whether they have an agreement with Stan the sales representative. I will make it known to them that the gatherings in the agreement are lawfully committed to satisfy the terms of the assention. The components that characterize that they have an agreement are an offer, thought and acknowledgment and thought.

Read More

Est1 Task 1

725 Words | 3 Pages

The Town of South Amboy was devastated, after it was struck by super storm Sandy on October 29, 2012. The town of South Amboy lost basic services and first responders were working to their full capacity in order to meet the town’s need. There is a Senior assisted living facility in the town of South Amboy near the shore area, the facility housed approximately fifty residents. The view is beautiful from there; however, due to the proximity to the ocean, it’s also a dangerous place due to flooding. The magnitude of super storm Sandy obligated everyone in the facility to evacuate in order to stay alive.

Read More

Kotter's Eight Model

1130 Words | 5 Pages

If they are unwilling to change what they do or how they do on a day to day, then changing procedures for the better will end up being a long drawn out process. Therefore, I will ensure that implementation for the urgency of change is communicated clearly. After this is done my team and I will have to construct the right team to guide the change requirement for the change initiative (Step 2). Having the support of key players so that “those left out cannot block progress (),” as Kotter puts it, is needed for any kind of smooth decision-making that will be accomplished by the decision of the people that will be affected.

Read More

Change Memo

590 Words | 3 Pages

IT doesn’t communicate changes holistically to all its members. Additionally, there is no standard template to be follow while promoting a change. This lack of planning results in disruption of operation and services to clients or customers. Finally, this

Read More

Annotated Bibliography On Project Management

1911 Words | 8 Pages

So much so that (PMI, 2013) has devoted a complete new chapter to stakeholder management. It is therefore imperative that in order for projects to be successful, especially in a program or portfolio, stakeholders need to be identified and involved as team members and being held accountable from the earliest stages of projects. Procedures and systems for identifying, analysing and managing of the stakeholders through all stages of projects need to be in place before projects commence. The literature in this document provides good guidelines to implement these and make them part of portfolio, program and project management

Read More

Ten Change Perspectives Regarding The Nature Of Change

928 Words | 4 Pages

(2006) found that the first step in any change initiative must be to assess the level of agreement in the organisation along two critical dimensions: • The first is the extent to which people agree on what they want • The second dimension is the extent to which people agree on actions that will lead to the desired outcome Hence the conditions for DCA to successfully execute change implementations are: • R&D department staff are motivated by the challenge to successfully deliver the product within 9 months • R&D department staff has to view Finance staff member as consultant and not accountant because they will be advising business rule on the Auto Pay Model. Teamwork and collaboration between inter-department has to be promoted and developed by having regular meeting to align the product goal • Finance department has to grow existing staff skills to face customer as existing member only take care of internal transactions within the company. Alternatively, hire experience customer facing finance personnel to take up the responsibility.

Read More

The Five Pillars Of Change Management

736 Words | 3 Pages

The aim of stakeholder management is to identify the stakeholders in a project and ensure that they are aware of the change, and the benefits of the change (Baca, 2010). He also states that stakeholders in a project include project managers, project sponsors, team members and the change control board. It is critical that the stakeholders are aware of this throughout the change process. According to Legris and Collerette (2006), the change manager should seek to build a partnership with the stakeholder and be committed to it. In the case given, stakeholder from all these departments should have come together at the beginning of the project so that the needs and expectations of the people in these departments would be identified and any conflicts arising would be resolved.

Read More

Key Stakeholders In The Transformation Process

712 Words | 3 Pages

Additionally, it is imperative for the leader to engage the key stakeholders in the change process (Wetzel and Nees, 2017). The leader should have the potential to identify the stakeholders who are critical in enhancing the transformation process. Furthermore, the leaders should fully comprehend the level of support that the stakeholders can offer to the change process and the extent to which each of the stakeholders can influence the change process. It is imperative to ascertain that the individuals can either have a positive or negative influence on the transformation process. For this reason, it is crucial for the leader to determine the abilities of the stakeholders and measure their impacts to the change

Read More

Kotter's Change Theory Analysis

1160 Words | 5 Pages

The purpose of this paper is to compare and contrast Lewin’s and Kotter’s change theories and identify the main concepts. These theories will show how change is essential in order to motivate people for long-term success and how these theories play important roles in the change process for any organization. The similarities and differences of the theories will also be presented. Kurt Lewin identified three stages of change theory (Lewin, 2010). He stresses that all employees should be aware of a need for change from the status quo and take actions based on awareness of change and commit to the effort until new standards are rooted in the organization.

Read More

Information Disclosure Essay

453 Words | 2 Pages

The proper Information disclosure should be done with every stakeholders because A well-informed stakeholder can prevent a project from continuing on a path that will fail to deliver the required benefits, by highlighting issues and concerns as soon as they arise. Stakeholder Consultation Stakeholder consultation involves the development of constructive, productive relationships over the long term and it provide us mutual benefit as a result. Stakeholder consultation also provides us to identify trends and emerging challenges which are currently or will in the future impact on the organisation. Listening to stakeholder concerns and feedback is a valuable source of information that can be used to improve project design and outcomes, and help a corporation to identify and control external risks. It can also form the basis for future collaboration and partnerships.

Read More

Toyota Business Level Strategy Analysis

836 Words | 4 Pages

However, since 2010, this longstanding quality reputation has been unabatingly shattered by increased vehicle recalls that have seen virtually every class of consumer affected (Rajasekera, 2). Recognizing that its reputation and brand is at stake, Toyota has endeavored to not only publicly apologize, but also settle a class-action law suits totaling $1.1 billion. While this strategy may look inept to many, research provide that leadership requires swift acknowledgement of mistakes and fitting solutions which is what Toyota has done. Going forward, Toyota will need to fully embrace innovation as its key strategy, especially given the fact that the current industry life cycle has overstayed its maturity, which means that most automakers will be looking to create new demand and create more innovative

Read More

Compromised Vacation Case Study

860 Words | 4 Pages

Owners have high power and high interest in the change process. The owners have an interest in the future benefits of the plan such as profits and risk. They need have a well detailed strategy of the change. The change outcome can positively or negatively impact key stakeholders.

Read More

Causes Of Resistance To Change

731 Words | 3 Pages

Although resistance to change cannot be com-pletely eliminated, it can be significantly reduced. The individuals within the organi-zation and their needs and beliefs must be accounted for. It’s imperative to communi-cate to individuals how they will benefit from the change, in order to build ac-ceptance. In addition to organizational executives with prestige, unofficial leaders (people who can influence) and middle managers must be recruited into the change process. Change must be encouraged on all levels.

Read More

More about Wgu Est1 Task 1

Related Topics

Open Document