Ethical Behavior in a Car Mechanic's Company: a) Our car mechanic's company is called "AutoCare Garage." b) AutoCare Garage takes pride in providing top-notch automotive repair services. Our skilled technicians, state-of-the-art equipment, and commitment to customer satisfaction are some of the great things that set us apart. c) Acting ethically in a car mechanic's context means being honest with customers about necessary repairs, charging fair prices, using genuine parts, and delivering quality workmanship. d) In AutoCare Garage, acting ethically means prioritizing customer safety and satisfaction. We never upsell unnecessary services, and we are transparent in our communications, explaining the repairs needed and providing accurate cost estimates before proceeding. Code of Conduct for AutoCare Garage: a) …show more content…
d) Employees must understand the code of conduct to ensure they uphold the company's reputation and build strong relationships with customers based on trust and integrity. It also helps them make ethical decisions when faced with challenging situations. Breaches in Ethical Behavior: a) Common breaches of ethical behavior in a car mechanic's company may involve overcharging customers, performing unnecessary repairs, using substandard parts without informing the customer, or engaging in dishonest practices. b) At AutoCare Garage, ethical behavior is characterized by fair pricing, honest recommendations, delivering what was promised, and providing reliable and safe repairs for customers' vehicles. c) An example of an ethical behavior breach at AutoCare Garage could be a technician recommending a customer replace a car part that is still in good condition to increase the repair cost, even though it is not