Why Should Emergency Responseers Be Considered First Corresponder?

Emergency dispatchers play a crucial role in the first responder system, even though they are not considered to be a first responder. When you call 911, emergency dispatchers are the first people you talk to. The 911 number has been around since 1968, and ever since then dispatchers have made the emergency system a lot less complicated. Right now, emergency responders are not officially considered first responders. Even though 911 dispatchers are not considered first responders, many people believe they should be. “Emergency dispatchers are highly trained individuals handling critical situations, we literally breathe life into people by what we do’ (Fitzpatrick par.7). When in need, emergency dispatchers will calm you through distress, get emergency services to you, and stop you from harming yourself (Mann par.2).

para. 4-5). Even though dispatchers are not considered first responders, they are still very important to the first responder system (Fitzpatrick par.3). “When Americans are experiencing the worst, most life threatening moments of their lives, 911 dispatchers answer the call - they are the truest first responders” (Fitzpatrick par.3). Not only do 911 dispatchers have stressful jobs, they also have to remain calm in order to not put the caller in more distress (Mann par. 3). During a 911 call, dispatchers have to get as much information as possible in just a few seconds. In order to get as much information as possible dispatchers will ask a series of questions to determine what type of Penner