Related Literature Of The Healthcare System

REVIEW OF RELATED LITERATURE The healthcare system plays a vital role in society because it provides an organized plan of health services to those who need them. As defined by Mosadeghard (2013), healthcare is the consistency in providing efficacious, effective, and efficient healthcare services in relation to the latest clinical guidelines and standards, which meet the patients’ needs and adequately meet the providers’ needs as well. Like all systems, the healthcare system would not function well if not for its workforce, the healthcare workers. According to the World Health Organization (2006), healthcare workers are people whose responsibility is to improve and enhance the health of the people within their communities. Some examples of

Certain factors are taken into consideration by healthcare workers when it comes to perceiving their work environment. These factors include the salaries and benefits they receive. Work environments that offer competitive salaries and benefits are perceived as ideal. On the other hand, work environments that offer subpar salaries and benefits are perceived as hostile. In fact, a study conducted by Akwataghibe, Samaranayake, Lemiere, and Dieleman (2013) in the public health sector of Nasarawa and Ondo states in Nigeria deduced that healthcare workers give importance to their salaries and benefits. With the use of a mixed-methods approach and randomized response techniques, they were able to survey 170 healthcare workers and interview 24 healthcare workers. Their results showed that the health workers perceived their salaries and benefits as inadequate and unable to meet their needs. In fact, 56% or 92 of the study’s respondents stated that they have additional earning arrangements just to address their living costs. This caused the healthcare workers to gain a negative perception towards their work environments, often describing them as

This pertains to how an employee learns and attains new knowledge and understandings from his/her work environment. According to a research prepared by the John Hopkins Bloomberg School of Public Health (2015), there are a lot of factors that could contribute to work-related stress. One of these factors is the lack of opportunities for advancement or professional development. This implies that ideal work environments should supply workers with enough opportunities that could help them grow & develop. In addition, they also stated that social connections could truly help in developing certain skills such as trust and coordination within the work