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Chesapeake It Consulting Case Summary

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A. Introduction
Chesapeake IT Consulting (CIC) company that offers IT consulting services. The consulting services offered by the company include business processes such as process improvement and business redesign. Other services offered by CIC are IT consulting strategies such as planning, systems development, business analysis, implementation and network support. In addition to these services CIC also offers IT outsourcing consulting services ranging from vendor evaluation, selection and performance management, as well as service level agreements. These and other services are provided by CIC's 400 employees, who are highly trained and experienced in satisfying their clients.
b) Strategy of the organization
CIC's strategy is to be able to provide consulting services and offer recommendations to its clients through its experienced employees, and keep up …show more content…

People and technology
i.) CEO: The main objective of the CEO of CIC, Mr. Alvin Morrison, is to request new business for the CIC company, through the creation of networks and the bidding of new contracts. Based on this role, Mr. Morrison relies on his employees to obtain quality results, so that their clients are satisfied and thus improve the reputation of the company. For this reason, Mr. Morrison hopes that the implementation of the hiring system will help them to recruit employees with more knowledge in the system, and thus be able to provide better quality services to their clients. ii.) CFO: Finance director Marianne Cho, ensures that the company invests in projects that generate long-term returns (Karaian, 2014). Ms. Cho's role requires a system that helps to identify the skills and which staff is certified, in this way the company could identify the employees according to their abilities. This would mean that the new hiring system will be able to improve the functions of Ms. Cho by ensuring that the roles are assigned to all staff members according to their

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