“Training handout”
According to cultural enhancement cultural competencies is a set of similar behaviors, attitudes, and policies that are combined together in any system agency or among professionals and enable that system, agency or those professions to work effectively in cross-cultural situations. Culture is used because it implies patterns of human behavior while competencies implies having the ability to work successfully.
The ways culture impacts communication between people.
There are three ways in which culture interferes with effective cross-cultural understanding (Eric Benhac). There are; cognitive constraints, behavior constraints and emotional constraints
Cognitive constraint: Cognitive constraints are the way people view the world based on their culture. For example, people in the United States might be inclined to feel superior to many cultures because of the power and prevalence of U.S. culture. This can cause people to become angry. However, cognitive constraints can also be based on religion, the areas you were born, the
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Louise Rasmussen said that: “Cross-cultural competence helps you develop the mutual understanding and human relationships that are necessary for achieving your professional goals.” It is crucial to develop and maintain cultural relation because when you want to be successful in life you need to work different people and share different view. For example when you are a business man you need to have a team of people to work with, you cannot work with them successful if you aren’t able to communicate with them when they are from different culture. Moreover, it is better to build a network to different people when you want you want to be successful in what you are doing. Therefore you cannot reach out these if you don’t know how to communicate with people who have different