Culture and Interpersonal Communication
Culture is the programming of the mind and also known as the human-made part of the environment (Larry, Richard, Edwin, and Carolyn, 2013). Culture is made up by religion, history, values, language, and social organizations.
Communication between people from different cultures is important. It has been occurs ring for thousands of years as cultural groups waged war, conducted commercial activities, and engaged in social exchanges with each other (Larry, Richard, Edwin, and Carolyn, 2013).
People are moving from place to place throughout the world. The interaction between different cultures not ordinary but also become necessary, and creating an interdependent global community. Intercultural communication occurs when interaction happens between two different culture.
As a Malaysian owned company which
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Influences of Cultural Differences in Communication
Due to the cultural difference, it may give rise to several issues that influence working relationship among Malaysians and Americans. According to Hoecklin (1994), an organization might work with people from different cultures, as well as languages and customs. This may lead to ineffective communication, misunderstandings and even fail in the business.
Every cultures hold their own believes and practices. Therefore, to work with company from different cultures, avoid mismanaging cultural differences is important for an organization to develop relationship among each other. Mismanaging cultural differences will also cause failure to build sustainability with other organization that from different culture.
According to Neuliep (2012), differences of cultures will cause misinterpretation. As an example, American interpret silence as consent whereas Asian interpret silence as objection for an idea. In Asian culture, people are avoiding direct eye contact as it will be interpreted as challenge but American interpret eye contact as interested to the person or being