Communication and dignity are both very important in making sure diagnostic procedures are successful and that the patient has a good experience. Communication is the interaction between two or more people and the passing of material during the interaction. There are two types of communication, verbal; which can either be written or oral and non- verbal; which involves the person’s body language such as facial expressions, body position, the way they speak and much more (eduCBA.). During a diagnostic procedure the radiographer has to make use of both types of communication. The radiographer needs to communicate with the patient in order to make them comfortable and aware with what is going to happen during the examination. Communication between radiographers and the patients is significant for a number of reasons that will be discussed further on.
Albert Mehrabian’s communication theory suggests that when communicating, seven percent happens through spoken words, thirty eight percent is shown through tone of voice and fifty five percent is show by general body language (The British Library. 2018). This suggests that
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It is important that there is a good understanding between the radiographer and the patient as information can be communicated well between them. In order to ensure that the patient has received the best possible care, the radiographer has to monitor their verbal and non- verbal communication skills as it can be easy to express emotions without meaning to. Patient dignity also has to be considered as it plays an important role in ensuring that diagnostic procedures are carried out well as the patient has to feel dignified and at ease throughout the examination. Overall it has been explored why communication is so significant in order for the patient to receive the best care possible as their whole experience depends on their interaction with the