Aubmc Corporate Culture Case Study

Question two: Describe AUBMC corporate culture, and explain the role organizational culture plays in the provision of healthcare services.

For quite a long time AUBMC recorded at the leading list of hospitals in Lebanon for top-quality healthcare. Even then and despite being the only institution in the Middle East with the three international accreditations, of Joint Commission International (JCI), Magnet, and CAP Laboratory Accreditations Program, and again will have to deal with high competitive environment. Culture is a complicated phenomenal topic that basically consists of a combination of shared values, behavioral attitudes, actual beliefs, concepts and assumptions, artifacts, and general behaviors. The perception and concept of the

Corporate Culture is then defined as the deeper consideration of major values, concepts and beliefs, that will be shared by all personnel of an organization. Culture has a powerful impact on AUBMC quality, as well as all AUBMC's operational and business performance. As of high competition in the healthcare industry, where AUBMC will have to compete with both public hospitals as well as private hospitals. Also the financial audits and situation has forced Sayegh to demonstrate performance-oriented management, that is why he started with reconstruction of management. Thus Sayegh as a leader for health care provider is working hard in order to improve quality and efficiency by implementing performance management systems and quality improvement approach, to reach that Sayegh started by reconstructing the management through creating a culture of accountability which is a successful approach towards achieving as the accountability can be considered as an important factor for measuring and improving performance. Sayegh understood that the keys to creating a culture of accountability will lead to improving of performance in difficult economical condition. (Fekete and Keith,

The process of ongoing learning can support health organization including AUBMC in order to promote the acquisition and implement perfect knowledge as a basic foremost strategy in order to manage the changes required for AUBMC and will support the organization in identifying major critical requirements to empower workforces to achieve and participate in continuous healthcare improvement. To implement culture of accountability, Sayegh will have to tackle knowledge and learning, this will ultimately result in development of a culture that supports continuous improvement and learning. The culture of accountability in order to work successfully will require committed leadership; the culture will result in performance feedback to motivate employees, as Sayegh faced with unmotivated staff. (Frost et al.