I think culture insensitivity is someone being physically and mentally abused and or teased and bullying someone, this is wrong no matter what the situation is , these people suffer inside and feel pain from the abuse and this can cause emotional problems, and can lead to depression for them if they have to put up with this on a daily basis, this happens a great deal in my line of work, we never can be sure what a person is actually dealing with in their own life, they may be getting abused at home, or have an unpleasant situation at home they have to deal with we don’t know, and when they have to get this kind of treatment away from there home this can be very hard for that person, I have experienced these situations many times