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Organizational Communication Case Study

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Dave Green’s Experiences Name: Course: Instructor’s Name: Date: Introduction Dave Green in the book of “Fundamentals of Organizational Communication” by Pamela Shockley-zalabak is portrayed as an employee in a company called AMX. He is very much worried about the expectations and whether he was ready for the job and to deliver according to the expectations. The initial assignment of Dave was to work in collaboration with a team of three trainers and researchers who are experienced to locate materials to be used for a new program for training that sally was developing. Despite the fact that Sally assured Dave that their group needed more help, Dave was very much anxious about his reception into the team. After all, for several years …show more content…

It is so important because to most people experiences in an organization influences how they evaluate their own individual achievements and self-worth. However, the question is how people relate to developing competencies in communication of excellence in an organization (Watson, 2013). Organizational experiences of an individual results from the preferences, beliefs, abilities, and attitudes the employee brings t the organization, what types of relationships in organizations the individual develops, and how the organization plans to influence a person. Each individual brings to the organization their personal needs, communication competencies, predispositions for behaviour, skills and expectations (Ott, 2005). Individuals also create relationships with theirs, supervisors, customers, vendors and employees that become primary sources of information about all organizational aspects (Milkman, …show more content…

Among the key influences on individuals relationships with peers, supervisors and all employees in an organization are the individual characteristics that they possess. These characteristics are referred to as intrapersonal experiences or a personal identity. According to Shockley-Zalabak (2012), intrapersonal experience is partly based on self-concept that is influenced in turn by different past experiences including different affiliations to a group. The intrapersonal experience of the individual comprises of self-concept, personal needs, communication competencies, predisposition to behaviour and expectations. Watson (2013) stated that recognizing individual experience as complex and varying from one person to the other, appreciating and understanding the difference is central to building satisfying and effective organizational relationships. The intrapersonal experience of Dave Green in AMX will help him significantly in enhancing his relationship and experience at AMX. The personal needs, self-concept, communication competencies, predisposition to behaviour and expectations of Dave Green are essential elements that will enhance his relationship with his peers and supervisors at his work

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