About Phillip Phillip is a very humble and loyal person that is easy going and listens to instructions given to him. He gets nervous and distracted easily; especially, when he is being watched or sees people with authority around him. Things to Avoid When Working with Phillip • Avoid having side conversation. • Avoid using cell phone. • Avoid looking at him directly in the eyes, especially when worker is new working with him. • Avoid been pushy. • Avoid introducing two or more new things to him at once. • Avoid taking client’s reactions personal. • Avoid ignoring the client. Strategies & Skills To Follow When Working With The Client • Demonstrate active listening. • Create a positive and welcoming environment that will make the client feel very comfortable. • Listen …show more content…
• Be conscious of your non-verbal languages/body language. • Create client’s personal space. • Client need to be reminded all the time on how to write proper number “5” using (dash – , stroke | , & curve); as well when client is supposed to write small letter “r.” • When assisting client with his addition and subtraction, add and subtract the client’s right side numbers first, then the left. • Frequent use of positive reinforcements languages, such as good job; high-five; you can do it; you did amazing; etc. • Allow client to take break when needed, and when necessary to avoid the client being overwhelmed. • If observed that the client is not paying attention or feel disorganized or disoriented, allow the client to take a short break. • If the client feels lost, ask him what he would like to work on, and give him options to choose from based on the tools that is present within the agency. • Recognize that the client may have his off/on days (i.e., some days are “good” for him, while some days are “not so good”). • Be as friendly as possible, and ensure to create boundary. • Give room to