Do Research On The Following Interpersonal Skills

716 Words3 Pages

Go on the internet and do research on the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. For each skill prepare a report containing the following elements: a definition of the skill, an example of how the skill could be useful in business, and a website that offers instruction on how to develop that skill.

Define Listening. Listening can be defined as a process of communication that involve a group of people or individuals, it is a sort of two-way communication, one person is talking and another person is listening. Listening is not the same as hearing. Effective listening is an act of paying a deliberate …show more content…

An assertive individual is one who passes a message across to people without getting them angry or getting angry in the process of passing the message.
In a business environment, individual who possess this interpersonal skill tends to win the heart of their business partners because an assertive individual respects the thoughts, feelings and believe of other people as well as their own. Let’s take a senior manager who possess this interpersonal skill as an example, he/she is able to get subordinate support %100 in achieving organizational task without compromise.
Here is the website that teaches how to develop Assertiveness as an interpersonal skill http://www.skillsyouneed.com/ps/assertiveness.html

Define Negotiation.
Negotiation/Dialogue/Talks as an interpersonal skill is a discussion intended to produce an agreement in business or coming to terms on a particular issue for a common purpose. Negotiation comes with been fair, sorting for mutual benefits between organizations or firm to maintain a steady relationship so as to have key outcomes on issues and long lasting solutions to issues causing