The five subsystems of public servants who decisively help shape public policies are political appointees, Professional careerists , civil service , unionized workers and contractual employees ,first and foremost. According to scholar Richard J. Stillman II, “ Professional careerists are various groups of personnel with specialized expertise in specific fields. positions occupied by these groups are usually based on advanced professional training.” This case study indicates that Dr. Healy was a cardiologist, medical school graduate, dean of Ohio medical school, a blunt speaker and possessed impressive administrative credentials for managing large, complicated health facilities. Although, Healy was hired as a change agent , it was difficult for her to make change for a culture resistant to change. Moreover, the president before Healy , Elizabeth Dole was extremely lenient and remained traditional in her presidency with the Red Cross. Although both women were “fighting a …show more content…
A blunt-talking New Yorker born and bred in working-class Queens , she was a driven professional who ruffled some feathers but always got things done. Healy’s Personality , Leadership style, and firm attitude did not match the culture of the organization which caused a collision between the board and Healy. According to wise’s article “ there are three different types of public service motives organized into broad categories : Normative , Affective and rational.” In this case study Healy suffered from a life threatening Brain tumor operation and therefore wanted badly to become the president of the Red Cross in order to make a positive difference for society; this is a form of rational motivation. The employees motives seemed normative while it was obvious that Healy’s intentions were more rational which subjected her to care more about the Red Cross Organization and its’ well