expansive patterns of thinking are nurtured, where collective aspiration is set free and where people are continually learning to see the whole together” (Senge, 1990, p 3). This is categorized as learning organization.
Learning Organizations
Learning organizations are avenues or ways in which people learn since people have the capacity to learn but sometimes they are stopped by the situations they are in – perhaps the structures for reflection and engagement and eventually learning are absent or the tools and guiding ideas are not sufficient to understand the situations they have in the workplace (Senge, 1990). Members of these organizations need to have basic shift of mind among their members to allow for the expansion of their capacity
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Employees practice reflections when they feel safe and trust that their contributions would not be criticized unfairly. Teamwork is a key element for people to successfully learn in the organization. Another important element of a learning organization is knowledge which is a product of the individual and the collective. For this knowledge to be created and shared with other employees, a learning organization offers innovative chances or …show more content…
Knowledge is generated from external sources by utilizing technology and software, forming strategic partnerships and hiring experts and consultants, and internal sources of knowledge in the organization are from the process of organizational learning and those learning achieved by individuals who are part of the organization and the company (Krstic, 2007, pp. 53–66, cited in Jelenic, 2011).
The Aim of The Paper
This paper is an attempt to assess the knowledge management of STC using the Knowledge Management Assessment Tool by the Asian Productivity Organization (For reading more about this manual, see the reference page at the end of this document). The items of the questionnaire are based on seven of the elements in the Asian Productivity Organization Knowledge Management Assessment Framework namely KM leadership, process, people, technology, knowledge process, learning and innovation and outcomes. Below is a clarification of each item/category;
The KM leadership category evaluates the organization’s leadership capability to respond to the challenges of a knowledge-based economy. The KM leadership is assessed in terms of KM policies and strategies that are in place within the organization, and in terms of efforts to initiate,