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Elo Enterprises Case

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STATUS REPORT – A SOLUTION TO RESISTANCE TO CHANGE AT WORKPLACE Elo Enterprises, Inc was founded in January 2004, by Lyslei Chirico, a young entrepreneur who believes that the small business is the secret of the modern economy.
Elo Enterprises offers a step-by-step consulting program with services such as international consulting, financial services, business incorporation, bookkeeping, payroll taxes and Income tax preparation. Elo Enterprises is known as the ‘One-Stop Shop for the small business’, and it has over 10 years of experience in the United States. However, Elo is experiencing issues identified by the excessive number of customer complaints, which generates client’s dissatisfaction. The purpose of this report is to provide the manager …show more content…

Despite the fact that change is implemented for positive reasons like adapting to volatile environment conditions and remaining competitive, organization members often react to change efforts negatively and resist change (Boohene & Williams, 2012).
When an employee does not understand the task that needs to be completed, the company begins to present internal problems, which will generate external problems with not only employees, but also with clients. The problem of employee making consistent errors when producing reports affects the entire team who works at the company. These symptoms are visible incomprehension, the lack of communication, and the fear of change. Employees resist changes because they have to learn something new, causing fear of the unknown future, and concerns about their ability to adapt it (Bolognese, 2015).
Alternative …show more content…

When you have well trained managers that can clarify job definition before the changeover, the benefits associated with that implementation would be more participation and involvement from employees. An employee who participates in promoting a change at the company will be committed to its implementation (Agboola & Salawu, 2011). Furthermore, the manager has the power to manipulate and encourage the employee. Frequently, the process of change management consists of getting those involved and affected to accept the introduced changes as well as manage any resistance to them (Bolognese, 2015). Hiring a new manager can help the company with new ideas, which eventually will help to stimulate the thinking of others in the

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