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Emergent Strategy Case Study

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Emergent strategy

When change happens, an organization changes its strategy, which in turn, changes its structure, organizational culture, recruitment standards and etc. It indicates that strategy process is part of change process. As mentioned before, most change initiatives fail, no least because not engaging all employees in the process towards change (Stanleigh, 2008). We suggest that emergent strategy is a central part of successful change. One reason for this being that the foundation of emergent strategy is to involve more people in strategy making process (Mintzberg et al., 1988). According to Lines* (2004), there is a positive correlation between subordinate participation in change processes and success of change management projects. …show more content…

As mentioned earlier, communication and information provision help reduce employee’s resistance to change and hence create an organizational culture that values change. According to Gill (2002), communication is the ‘blood’ of organizations and ‘oxygen’ of change implementation. Poor communication between leaders and the individual staff, on the other hand, could impede change programs (Huczynski and Buchanan, 2001, cited in Burnes, 2003). Frahm and Brown (2005) identify three communication channels, namely strategic information provision by top management, operational information provision by direct supervisors and conversations between peers (cited in Peus et al., 2009). During strategic information provision, top executives explain why changes are necessary and define their expectations from these changes projects, whereas during operational information provision, direct supervisors clarify roles and responsibilities during change processes and new requirements, if any, after the change and answer questions. It is worth noting that peer talk can be a driver of change initiatives (Frahm and Brown, 2005, cited in Peus et al., 2009). This may be at least partly because one takes on the attributes of one's colleagues. Noticeable, when change happens, people move through the phases of shock, denial, resistance and acceptance at different speeds (Lecture 7, slide 38). We recommend that …show more content…

(2009) maintain that trust only belongs to management team when they treat people fairly by just distribution of outcomes, a fair promotion system, treating employees with dignity and respect and etc. Similarly, Smyth (2014) identifies three social responsibilities of trust, two of which are how people treat each other, namely equality and the criteria that are applied, namely equity. Seniority-based promotion system is a good counter example of this position. According to Liu (2007), it is an incentive mechanism in Japanese organizations, within which job promotion and raise in wage is dependent first on seniority and then achievement. He suggests that when one stays at a job for 10 or more years, he becomes more skilled and makes a positive contribution and increasingly so. However, it is not always the case. Moreover, promising, young employees might feel that they deserve a better

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Imperative mode of change described in the model indicate the transformation achieved from the leadership authority position, where the change is complaint with the coercive power strategy adapted by the company. According to the McWhinney model, the Emergent solution is a mode of change that can be achieved by the creation and acceptance of a newer idea generated from the change leader individual, or that might have originated from the group involved in the change process. This mode of change bring in necessary changes by enabling social interaction through the alteration of the values held by the critical stakeholders, and the solutions arrived at are positive in nature. Inventive mode of change is one where the change is accepted in the company for the usefulness of a new alternative solution, and the transformation is achieved through the realisation new solution.

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The PsyCap assessment has helped me realize my strengths and weaknesses as an employee and how I can improve my less strong assets. It is a proactive approach to reflect on my weaker sides by generating on some personal strategies to improve productivity and to face work difficulties with agility and more optimistic outlook. It is a simple evaluative measure and yet it has outstanding effects on bringing hope for any employee (whether skillful, talented or not). It focuses on certain attributes that justifiably bring meaningful assessment factors. Furthermore, employers, managers and human resource officers can use the PsyCap in assigning compatible tasks and conduct training seminars to improve the level of PsyCap of their employees.

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Education and Communication – communicate with the employees prior to the change and inform them on the change process and why is essential, this will prevent misleading information to get to different people. This will allow employees to become part of the change process and feel the need to cooperate “Persuasion becomes crucial. Persuasion calls for an ability to listen well enough to know what matters to people” (Reardon, et al., 1998, p. 139) 2. Participation and involvement- Allow employees to participate in the

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And by following the change management template, the number of successful changes implemented will increase and change backlog will decrease. The second group consisting of employers or the organization. This will improve their credibility with the clients or customers. Moreover, they may find this valuable and deploy same strategy with other clients or projects.

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5.1 PILLARS OF CHANGE MANAGEMENT For the change to be effectively managed, there are five essential pillars that the change manager has to consider. The first, and most important, is communication since by nature; people have a yearning for information (Adams and Bourrage, 2014). Communication is the mechanism that can be used to engage people in change. It is through communication that a change manager or the project implementation manager gets informed about the exposure of stakeholders in the organisation to change.

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These theories of change provide evidence that change can occur successfully. It could be detected and examined by many steps or stages. These theories have been hypothesized to answer the question, “How does successful change happen?” (Kritsonis2005 P: 1).

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The change group may have to work harder to reach these targets, but each "win" that the team fulfills can further motivate the entire group. 7. Consolidating improvements and producing still more change Kotter argues that many change processes fail because the group believe that victory is achieved before it actually has been. Complete change runs deep. Quick wins are only ways of motivating staff and the start of what needs to be carried out to fulfill long-term change.

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Unless the company trains the employees for their expectations, some whose background or culture defers from the expected outcome, may never understand or know that these behaviors are a requirement and not a

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Hence, leaders need to be prepared and manage readiness to the alteration by making an environment of honesty and transparency for their team as a successful implementation of the change is unlikely. Employees must be part of the change hence, they must to be told about the requirement of the change and be given a reward to motivate to embrace the change. If change be accepted by all recipients it can be implemented quickly and effectively. The leaders’ attitudes and behaviors have both positive and negative alterations on the change success. Therefore, leaders of organizations need to try and develop a more framing and shaping behavior, adding skills on themselves to change and motivate the subordinates towards the embracing the change.

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He emphasized that businesses should strive to achieve one of the generic strategies in order to achieve a competitive advantage but Henry Mintzberg disagreed with this idea and in 1994, came up with the concept of Emergent Strategy. He argued that the organisations with constantly changing business environments need to be flexible in order to benefit from various opportunities. In his article “The fall and rise of strategic planning” Mintzberg argues that strategic planning often spoils strategic thinking, causing managers to confuse real vision with the manipulation of numbers (Mintzberg, 1994). He adds “Strategic planning, as it has been practiced, has really been strategic programming, the articulation and elaboration of strategies, or visions, that already exists”.

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