ipl-logo

Examples Of Conflict Management In Nursing

859 Words4 Pages
bulb-icon

Recommended: Nursing thesis statement on conflict management in health care

Discussion
PART ONE: Find two articles regarding conflict management in nursing from the SXU library CINAHL database but not already listed in discussions. The articles should be about conflict management in the workplace NOT about conflict with patients and families. Post the reference in APA 6th edition format in discussions and then include a 4-5 sentence summary of each article. Find new articles, Please do not post an article already used by a classmate. Although bullying and negativity in the workplace are not new topics, they still exist (Olmstead, 2013). Healthcare organizations all have policies regarding bullying, but the reason some healthcare providers continue to get away with such behavior is due to a lack of enforcement from …show more content…

A cross-sectional survey study was done on nurses in either a clinical setting or at a university setting. Nurses were either professors, nursing supervisors, registered nurses or nursing assistants. Utilizing the standardized Thomas-Kilman Conflict Mode Instrument, a questionnaire was created to identify which of the following five styles could be used to identify each nurse: accommodating, avoiding, collaborating, competing, and compromising (Iglesias & Vallejo, 2012). Participants were given questions that described their usual response in a conflict situation with either a coworker or manager. Based on the study, the most common workplace conflict style used by nurses was compromising followed by competing, avoiding, accommodating, and collaborating (Iglesias & Vallejo, …show more content…

The director could address the concerns of the unit. I would also talk to each of the CNAs, individually to learn about their specific concerns and why they are not performing their tasks. I would use a collaboration-style, so that both parties feel there is a win-win situation (Vivar, 2006). I would let the CNAs talk about their concerns, and then I would express concerns about the possibility of unsafe patient care being delivered as a result of not working together. I would try to address whatever concerns they had to make them feel that they we have arrived at a solution to the problem with their assistance. I would also speak to Michael about how the CNAs may now view their relationship as a power conflict, which is a conflict between different status levels (Vivar, 2006). I would talk to him to ensure that he remains respectful and polite when speaking to the NAs, but to definitely continue to delegate appropriate tasks to the CNAS. I would also discuss the CNAs relationship with Michael and the expectations with the CNAs. The nurse manager also needs to be talked to learn why she is avoiding handling problems on her unit as evidenced by staff leaving and several complaints. I would also have the manager present at the staff meeting I hold for her unit, so that

Show More
Related
688 Words | 3 Pages

The ANA Scope defines a healthy environment as safe, satisfying, and empowering (ANA, 2015). There are factors that can create changes in the workplace that may result as a barrier that prevent the best patient care and health of the nurse. A shortage of nurses can be one of the factors that impedes a healthy environment. Nursing shortages have been linked to increased mortality, staff violence, accidents or injuries, cross infection, and adverse post-op events (McNeil & Sharpe & Benbow, 2012). Staff violence would definitely affect the environment because this would cause a disruption because of the lack of respect in the teamwork that the nurses are supposed to participate in to provide quality

Read More
2012 Words | 9 Pages

Management of Care Case Study Josepha is working on a medical surgical unit with three other RNs and one LPN. There is also a male and a female patient care tech. Josepha has been a nurse for four months, and after completing two months of orientation she takes a full assignment as a registered nurse. Josepha feels that the assignments she receives are not always fair, as she tends to get the most challenging clients.

Read More
346 Words | 2 Pages

"Civility is an authentic respect for others that requires time, presence, willingness to engage in genuine discourse and intention to seek common ground (Clark, 2010). " Unfortunately I have come to learn that, incivility is a fairly common issue in nursing in regard to nurse-professor, nurse-nurse, nurse-physician, and nurse-resident relationships. I don't believe that it's always meant to be hurtful. Sometimes incivility occurs simply because of the fast-paced environments, long hours and high stressed environment. Regardless, it's inappropriate and unprofessional behavior. "

Read More
278 Words | 2 Pages

Annotated Bibliography THESIS STATEMENT: Hospitals should improve staff allocation as it can be detrimental to not only patients but also employee 's work performance and health, hospitals need to hire additional staff or better manage their current employees. Todaro-Franceschi, V. (2013). Compassion Fatigue and Burnout in Nursing:

Read More
1107 Words | 5 Pages

In attempts to achieve a greater understanding of absolute reality and truth, Christopher McCandless temporarily separates from societal influences and undertakes an odyssey into the Alaskan wilderness. Powered by the notion of happiness through self-reliance, McCandless retreats from the social and into a deeper self, undergoing a profound realization of himself and truth. Linking McCandless’s countercultural actions to various literary influences ultimately reveal the overarching transcendentalist forces in which shape his determination to enter the wild and seclude himself from the social. The philosophy behind transcendentalism recognizes and rejects the flaws and corruption engrossed in the precepts of the status-quo society.

Read More
2098 Words | 9 Pages

Many think that bullying is an issue that occurs more often with minors in a school setting, but horizontal violence in nursing negates this thought. Horizontal violence in nursing is best defined as “bullying that occurs between coworkers” (Granstra, 2015). This bullying cannot only negatively affect seasoned nurses, but also new graduate nurses that may lack confidence in their abilities as they are new to the field. Consequentially, this can

Read More
739 Words | 3 Pages

“While working at a hospital as a Registered nurse, I was being bullied every day at work I became withdrawn, severely depressed, I would break down and cry every day after work. It was a nightmare,” explained Nurse Jackie. Horizontal bullying should not be neglected it is a life-threatening problem affecting the healthcare. Nurse to nurse bullying in the workplace can have an impact on new nurses, the treatment of the patients, and lack of job satisfaction. Imagine being a nurse and additionally feeling nervous about taking care of a challenging patient or meticulously achieving all of the medical records.

Read More
859 Words | 4 Pages

Marquis and Huston (2014) discuss how the mark of a good nursing leader is in the ability to inspire and motivate others to action; furthermore, no one leadership style is ideal and may vary according to the situation. The purpose of this paper is to match and explain the nursing leadership theory that is most applicable to solving communication issues, and to explain how legislation and health care policy can impact communication issues in the nursing. Nursing Leadership Theory Nursing leadership is complex and multifaceted and has been cited as a main reason nurses leave their current position (Blake, Leach, Robbins, Pike, & Needleman, 2013). Blake et al.

Read More
1323 Words | 6 Pages

One ethical obligation nurses are required to fulfil during their shift is to ensure no harm is done to their patient. Due to nursing shortages and too many patient’s, nurses are finding this hard to do. Ethics help nurses make the right decisions with the guidance of their morals, but due to shortages and overworked nurses they tend to feel dissatisfied with their jobs. This results from unsafe work environments, lack of time for communication and quality care of patients. “Understaffing and overtime hours have been associated with increases in patient mortality, hospital-acquired infections, shock, and bloodstream infections” (Kane et al., 2007b).

Read More
2005 Words | 9 Pages

The etymological origin of the word ‘rational’ can be traced back to the late 14th century from the Latin word rationalis which means ‘of belonging to reason or reasonable’. Rationality became the key component in the analysis of human nature and its relation with the society in the following centuries. There were several interpretations of the idea of ‘rationality’ by theorists like Weber and Parsons who said that human action involved both rational and non-rational elements. In the late 20th century, the debates on rationality entered the field of political analysis. Rational choice theory became one of the most dominant approaches of political science.

Read More
2945 Words | 12 Pages

These three problems are: lack of collaboration and teamwork, staff conflict, and lack of transparent performance appraisal procedures. All of these three broad problems need to be addressed simultaneously to ensure that the unit performs as Barbara expected. As we read in the case, there is a conflict between junior nurses, senior nurses, and PCA 's which lead to ineffective collaboration among them. Junior nurses feels like they don 't get positive feedback from senior nurses. However, senior nurses feel that many junior nurses and PCA 's are in competent and feel overwhelmed to support them.

Read More
909 Words | 4 Pages

Kantek & Gezer (2009) has indicated that over 50% of the students frequently and 80% occasionally experienced conflicts. Some student nurses reported that they had experienced aggression and bullying in clinical settings from staff nurses, nursing managers, and patients and their families. Nursing students are particularly inexperienced, immature and unprepared to manage conflict and response in avoiding way frequently in conflict situations (Pines et al., 2014). Therefore, more attention and support should be provided to student nurses due to their inability to effectively manage the conflicts they

Read More
1804 Words | 8 Pages

When looking at the function of professional nursing, the attitude, experiences, as well as factors such as demographics, social class, education, and values, can determine how the nurse will view violence in the workplace. These factors that have contributed to the development of the professional nurse can also determine how the nurse views and even reacts to workplace violence and aggression towards them. The qualities of the professional nurse and their background can determine how the human behavior from the patient is viewed and can lead to de-escalation or escalation of violent situations. The behavior of the patient can include cooperation, calmness, anxiety, aggression, or anger. Behaviors of aggression, anger, frustration, and acts of intimidation when patients are experiencing an illness can exacerbate stressful situations which can turn violent.

Read More
1715 Words | 7 Pages

“Conflict management consists of the use of strategies and tactics to move all disagreeing parties toward resolution, or at least containment of the dispute”(acpe.org). When attempting to manage conflict each party should work towards a solution with different methods. Many staff nurses should use a collaborative conflict resolution style that is designed by a nurse manager. “The nurse executive must train or select nurse managers with effective conflict resolution skills”(nursing economics). Nurses should observe and teach nurse managers successful problem solving abilities.

Read More
1776 Words | 8 Pages

Information regarding the reports such as research limitations, level of evidence, research method and design are included in the discussion and implications of nursing. The literature review found that nurse on nurse bullying does indeed effect nurses in a physical and emotional way as well as effecting the adequacy of patient care. Effects of Horizontal Violence in the Workplace on Nurses and Patient Care Introduction Nurses spend approximately 12 hours a day 3-4 times a week working in either a hospital, clinic, or some sort

Read More

More about Examples Of Conflict Management In Nursing

Related Topics

Open Document